Dispensing Pharmacy Assistant

Queen Elizabeth Hospital; North End; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a dedicated pharmacy services professional to join their team. The role involves working collaboratively with pharmacists and technicians to ensure a patient-focused dispensing service, along with opportunities for training and development, including enrollment in NVQ Level 2 in Pharmacy Services. This position offers flexible working opportunities and various employee benefits aimed at supporting staff wellness.

Benefits

Flexible working opportunities

Free counselling service

NHS Pension scheme

Access to Wagestream app

Support for menopause

Opportunity to join Staff Networks

Qualifications

• Patient-focused dispensing service experience.
• Ability to handle prescriptions and medication charts.

Responsibilities

• Work alongside pharmacy team to provide dispensing services.
• Maintain computer literacy skills for daily tasks.
• Answer queries from patients and professionals.

Job description

Responsibilities

• Work alongside pharmacists, pharmacy technicians and assistants to provide a patient‑focused dispensing service and complete in‑house competencies and an NVQ Level 2 in Pharmacy Services to support all activities detailed in the job description.
• Receive prescriptions from patients, relatives and other healthcare professionals at the dispensary reception.
• Ensure the prescription charge is collected from eligible patients at the dispensary reception.
• Receive medication charts and controlled drug books from other healthcare professionals at the dispensary reception.
• Answer the telephone and deal with queries from patients, relatives and other healthcare professionals about stocks held and medications ready for collection, and refer queries as appropriate.
• Label and dispense in‑patient, out‑patient, discharge prescriptions and Controlled Drugs.
• Act as a Logist for a major incident if required.
• Maintain computer literacy skills required for day‑to‑day work.

Training and Development

We are dedicated to helping you develop your talent, and you will receive training and development opportunities tailored to you. This will start with enrolment onto the NVQ Level 2 in Pharmacy Services, with ongoing support and mentorship.

About TeamQEH

There has never been a more exciting time to join TeamQEH. We are building a new state‑of‑the‑art hospital and carrying out one of the biggest digital transformation projects ever undertaken. Our new electronic patient record (EPR) will replace paper‑based records from 2026 and will improve safety and continuity of care at The Queen Elizabeth Hospital and beyond. We provide specialist, acute, obstetrics and community‑based services to around 331,000 people across west and north Norfolk, North Cambridgeshire and South Lincolnshire. We value kindness, wellness and fairness, and we strive for continuous quality improvement—highlighted by our 2024 CQC maternity inspection rating of ‘Good’. We are proud to be a place to learn and grow through recognised learning and apprenticeships, and we recognise and reward our 4,000 staff and volunteers, fostering a community atmosphere and positive team spirit. We have approximately 530 beds across 33 wards and newly built education and training facilities.

Benefits

• Flexible working opportunities
• Free counselling service
• NHS Pension scheme
• Access to Wagestream – an app‑based service that provides instant earned wage access
• Support and advice for staff affected by either peri‑menopause or menopause
• Opportunity to join our Staff Networks, including Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability and LGBTQ+ networks. We are committed to being a menopause friendly employer.