Dispenser - Dispensing Doctors

Yetminster Health Centre; Sherborne; On-site; GBP 40,000 - 60,000; Part time

Job summary

A rural health practice is seeking a flexible Dispenser for 16 to 32 hours per week. Candidates should ideally have an NVQ level 2 qualification in dispensing, though training is offered for the right candidate. Responsibilities include processing prescriptions, stock control, and maintaining patient records. The practice is a friendly team in a picturesque village, providing excellent support and development opportunities.

Qualifications

• Ability to work within a multi-disciplinary team.
• Experience in dispensary environment is essential.
• Experience with computerised medical record systems is required.

Responsibilities

• Process all relevant prescriptions as authorised by GPs.
• Ensure all medicines dispensed are checked against prescriptions.
• Operate efficient stock control to ensure continuity of supply.

Skills

Interpersonal skills (Communication both written & oral)

Time Management

Flexibility

Confidentiality

Education

Qualified NVQ 2 Dispenser

Job description

We are seeking a Dispenser for 16 to 32 hours a week.

We arelooking for someone who is fully flexible to fit in with our existing team whocover Monday, Thursday and Fridays between - 8.30am to 6.30pm.

Pay range is £12.21 to £12.61 depending on experience

Main duties of the job

Working closely with the team you will be involved in all areas of the dispensary including dispensing, stock control, record keeping, adhering to Standard Operating Procedures and dispensing Dossette boxes. Ideally we are looking for a qualified NVQ level 2 Pharmacy Assistant or an equivalent dispensing qualification, but we are happy to offer full NVQ2 training for the right flexible candidate, as well as ongoing support to develop your role.

About us

We are a friendly, rural, dispensing practice with approximately 4600 patients in the beautiful village of Yetminster.

You will work within a team of 5 part time Dispensers, a Reception team, 2 Practice Nurses, a Healthcare Assistant and General Practice Assistants and 3 Partner GPs.

We have Health Professionals including Pharmacists, Mental Health Practitioners, Diabetic Specialist Nurses, a Midwife and Social Prescribers who see our patients regularly.

Job responsibilities

JOB DESCRIPTION

JOB TITLE: DISPENSER

HOURS: 24 hours per week

Job summary:

To process all relevant prescriptions asauthorised by GPs and prescribing nurses where appropriate in accordance withthe principles of good practice.

Job responsibilities:

To ensure that all medicines and appliances dispensed are checkedagainst the prescription and whenever there is doubt about the appropriatenessof the item, or about the dose or labelling instructions to check with theauthorising doctor or duty doctor.

To collect all due prescription charges and ensure that thepatient declaration on the reverse of the FP10 is duly filled in and signed bythe patient.

To ensure that all monies received or handled on behalf of the practiceare appropriately stored and banked and a record kept of all financialtransactions.

To endorse all prescription forms as appropriate.

To promptly forward all invoices and dispensary relatedcorrespondence to the practice manager or dispensary manager according to practicepolicy.

To operate efficient stock control appropriate to the needs of thepractice with the objective of ensuring continuity of supply for patients andminimising wastage through out of date stock.

To ensure that drugs are stored in an appropriate manner inaccordance with the accompanying instructions.

To ensure that shelves and all work surfaces are regularly cleanedto maintain a high level of hygiene within the dispensary and that alldispensary equipment is kept clean and kept in good working order.

To take prompt action in response to any drug alert bulletins thatmay be received from time to time.

To ensure that refrigerated items are stored at the appropriatetemperature and to maintain a temperature control record/logbook.

To maintain full and accurate records of all dispensingtransactions incorporating the use of computers when available and appropriate.

To undertake any necessary work as may be required and appropriateto maintain a high standard and efficient dispensing service.

Confidentiality:

• Inthe course of seeking treatment, patients entrust us with, or allow us togather, sensitive information in relation to their health and othermatters. They do so in confidenceand have the right to expect that staff will respect their privacy and actappropriately
• Inthe performance of the duties outlined in this job description, thepost-holder may have access to confidential information relating topatients and their carers, practice staff and other healthcareworkers. They may also have access toinformation relating to the practice as a business organisation. Allsuch information from any source is to be regarded as strictlyconfidential
• Information relatingto patients, carers, colleagues, other healthcare workers or the businessof the practice may only be divulged to authorised persons in accordancewith the practice policies and procedures relating to confidentiality andthe protection of personal and sensitive data

Health & safety:

Thepost-holder will be involved in promotion and management their own and othershealth and safety and infection control as defined in the practice Health &Safety Policy, the practice Health & Safety Manual, and the practiceInfection Control policy and published procedures. This will include (but willnot be limited to):

Using personal security systems withinthe workplace according to Practice guidelines

Awareness of national standards ofinfection control and cleanliness and regulatory / contractual / professionalrequirements, and good practice guidelines

Correct use of Personal ProtectiveEquipment (PPE)

Use and monitoring of the correct use ofStandard operating Procedures for cleaning and infection control

Responsible for correct hand hygiene ofself and others

Identifying the risks involved in workactivities and undertaking such activities in a way that manages those risksacross clinical and patient process

Making effective use of training toupdate knowledge and skills, and initiate and manage the training of othersacross the full range of infection control and patient processes

Safe management of sharps proceduresincluding training, use, storage and disposal

Using appropriate infection controlprocedures, maintaining work areas in a tidy, clean and sterile, and safe way,free from hazards. Initiation of remedial / corrective action where needed orescalation to responsible management

Actively identifying, reporting, andcorrection of health and safety hazards and infection hazards immediately whenrecognised

Keeping own work areas and general /patient areas generally clean, sterile, identifying issues and hazards / risksin relation to other work areas within the business, and assumingresponsibility in the maintenance of general standards of cleanliness acrossthe business in consultation (where appropriate) with other sector managers

Undertaking periodic infection controltraining (minimum twice annually)

Waste management including collection,handling, segregation, container management, storage and collection

Spillage control procedures, managementand training

Maintenance of sterile environments

Equality and diversity:

Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:

• Acting in a way that recognizesthe importance of peoples rights, interpreting them in a way that isconsistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity,needs and beliefs of patients, carers and colleagues
• Behaving in a manner which iswelcoming to and of the individual, is non-judgmental and respects theircircumstances, feelings priorities and rights.

Thepost-holder will participate in any training programme implemented by the practiceas part of this employment, such training to include:

• Participation in an annualindividual performance review, including taking responsibility formaintaining a record of own personal and/or professional development
• Taking responsibility for owndevelopment, learning and performance and demonstrating skills andactivities to others who are undertaking similar work

Quality:

Thepost-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issuesof quality and risk
• Assess own performance and takeaccountability for own actions, either directly or under supervision
• Contribute to the effectiveness ofthe team by reflecting on own and team activities and making suggestionson ways to improve and enhance the teams performance
• Work effectively with individualsin other agencies to meet patients needs
• Effectively manage own time,workload and resources

Communication:

The post-holdershould recognize the importance of effective communication within the team andwill strive to:

• Communicate effectively with otherteam members
• Communicate effectively withpatients and carers
• Recognize peoples needs foralternative methods of communication and respond accordingly

Contribution to the implementation of services:

Thepost-holder will:

• Apply practice policies, standardsand guidance
• Discuss with other members of theteam how the policies, standards and guidelines will affect own work
• Participate in audit whereappropriate

Person Specification

Qualifications

• Ability to work within a multi-disciplinary team
• Interpersonal skills (Communication both written & oral)
• Time Management and the ability to work to deadlines
• Ability to follow policies and procedures
• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Using initiative
• Self motivated
• Flexibility
• Confidentiality
• Qualified NVQ 2 Dispenser
• Experience of working in General Practice
• Experience and competence of working in a dispensary environment
• Experience of using own initiative
• Experience of using computerised medical record systems