Discharge Command Centre Liaison Officer

York Teaching Hospital NHS Foundation Trust; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in York is seeking a Discharge Liaison Officer to facilitate patient discharges and support staff in collaborating with various healthcare professionals. The ideal candidate will thrive in a team environment, possess excellent organizational and communication skills, and demonstrate a flexible, patient-centred approach. This role offers benefits including 27 days holiday and access to NHS pension schemes.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

Learning and development opportunities

Qualifications

• Ability to collaborate across disciplines.
• Confidence with computer applications.
• Flexible and patient-centred approach.

Responsibilities

• Facilitate timely discharges from the hospital.
• Collaborate with multidisciplinary teams.
• Join a weekend rota for this post.

Skills

Collaboration

Communication

IT skills

Organizational skills

Job description

Overview

A Vacancy at York and Scarborough Teaching Hospitals NHS Foundation Trust.

Are you enthusiastic, motivated and looking for a new and exciting challenge? Do you want to develop and extend your skills within a Discharge Liaison Team? York and Scarborough Teaching Hospitals NHS Foundation Trust is looking to recruit an enthusiastic and self-motivated Discharge Liaison Officer. You will be part of the Patient Flow team, working across the acute medical, surgical or elderly wards to optimise discharges and support patients and staff to negotiate discharge plans. The Discharge Liaison Officer works closely with ward staff, Social Care, Continuing Health Care and the voluntary sector. You must demonstrate collaborative working and build effective relationships with colleagues from other healthcare professions.

Responsibilities

• Work closely with a wide multidisciplinary team to facilitate timely discharges from the hospital.
• Collaborate with ward staff, Social Care, Continuing Healthcare and the voluntary sector.
• Excellent communication skills.
• Organised and able to prioritise workload.
• Perform well under pressure in a supportive team.
• Join a weekend rota for this post.
• Escalate concerns via appropriate channels of escalation.
• Use a variety of computer applications with confidence in IT skills.

Qualifications and requirements

• Ability to collaborate across disciplines and build relationships with colleagues from other healthcare professions.
• Confidence with computer applications and IT skills.
• Flexible and patient-centred approach; positive and proactive mindset.
• Willingness to work weekend rota.

Benefits

We offer a range of benefits to support our staff, including:

• Access to the NHS Pension Scheme with retirement benefits and a dependants' pension.
• 27 days holiday rising to 33 days (depending on NHS Trust service).
• Paid and unpaid leave options for emergencies and planned leave.
• Employee Assistance Programme with 24/7 confidential support.
• NHS Car Lease and Cycle to Work schemes.
• Learning and development opportunities.
• Discounts on restaurants, holidays, shopping, motoring, cinema and finance from various providers.

Additional information

We are an Armed Forces Friendly Employer and hold the Gold Award from the Defence Employer Recognition Scheme, supporting Defence personnel including applications for employment. If there is anything to make the application process more accessible, please contact [e-mail].

Applications: This advert closes on Thursday 6 November 2025. If a high number of applications are received, the advert may close earlier; submit your application at the earliest opportunity.