Director Of Client Services

Albion Rye Associates; United Kingdom; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A medical communications agency in the Home Counties is seeking a Director of Client Services to lead and inspire a team while managing global projects. The ideal candidate will have significant experience in client services within medical communications and demonstrate proven leadership skills. This hybrid role offers an opportunity to influence agency strategy and client relationships in a supportive environment.

Qualifications

• Senior client services experience in medical communications.
• Proven ability to manage multiple global projects successfully.
• Strong leadership and team development skills.

Responsibilities

• Lead and inspire a team of client service professionals.
• Oversee delivery of high-quality, multi-therapeutic area projects for global pharma clients.
• Build and maintain strong client relationships, acting as a trusted advisor.

Skills

Client relationship management

Project management

Leadership

Team development

Education

Scientific degree

Job description

Director of Client Services – Independent Med Comms Agency

Home Counties / Hybrid

Competitive salary

We’re partnering with a small, independent medical communications agency to find a Director of Client Services who can lead teams, drive global projects, and help grow the business.

The Role:

• Lead and inspire a team of client service professionals
• Oversee delivery of high-quality, multi-therapeutic area projects for global pharma clients
• Build and maintain strong client relationships, acting as a trusted advisor
• Support new business development and contribute to agency growth strategy
• Embed best practices, accountability, and efficiency across projects and teams

The Ideal Candidate:

• Senior client services experience in medical communications
• Proven ability to manage multiple global projects successfully
• Strong leadership and team development skills
• Track record in client relationship management and new business support
• Flexible and comfortable in a hybrid home counties-based role
• Scientific degree

Why This Opportunity:

• Lead a high-performing team in a supportive, collaborative environment
• Influence strategy and agency growth at a pivotal stage
• Work on global accounts with real impact

Confidentiality: This search is highly confidential. For a discreet conversation, apply now