Director of Care Operations & Quality Assurance

Acqhired; Nottingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading care service provider in the United Kingdom is seeking an experienced operational leader to oversee day-to-day operations of supported living services. Responsibilities include driving performance, ensuring regulatory compliance, managing risk, and leading a team focused on high-quality care. The ideal candidate is well-versed in quality governance, operational planning, and stakeholder management, with a commitment to delivering exceptional support to individuals in care.

Qualifications

• Proven experience in operational leadership within supported living services.
• Strong understanding of regulatory compliance and quality governance.
• Experience in managing safeguarding and risk effectively.

Responsibilities

• Lead day-to-day operations and ensure effective service delivery.
• Maintain CQC readiness and oversee quality audits.
• Act as senior safeguarding lead and manage incidents effectively.
• Ensure compliance with relevant legislation and guidelines.
• Oversee recruitment, training compliance, and staff retention.

Skills

Operational leadership

Quality and governance

Risk management

Financial management

People leadership

Job description

A leading care service provider in the United Kingdom is seeking an experienced operational leader to oversee day-to-day operations of supported living services. Responsibilities include driving performance, ensuring regulatory compliance, managing risk, and leading a team focused on high-quality care. The ideal candidate is well-versed in quality governance, operational planning, and stakeholder management, with a commitment to delivering exceptional support to individuals in care.