DIGITAL PROJECT SUPPORT OFFICER PLACEMENTS

NHS; Carnforth; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A health service organization in the UK is seeking a Digital Project Support Officer to enhance learning through digital initiatives. The role involves working closely with various teams to provide high-quality digital learning experiences. Candidates should possess a relevant technology qualification and experience in project management. The position offers part-time hours with a flexible working pattern, with an hourly rate ranging from £17.78 to £23.82 depending on experience.

Qualifications

• Experience of presenting to all levels of stakeholders.
• Demonstrable application of governance and quality frameworks.
• Experience of working across multiple technological and digital sites.

Responsibilities

• Support the development of digital initiatives for placement learning.
• Work in partnership with stakeholders to enhance learning experiences.
• Evaluate feedback from learners to improve placement quality.

Skills

Digital technology application

Project management

Communication skills

Problem solving

Computer literacy

Education

Qualification in Technology and digital design

Project Management Training

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

DIGITAL PROJECT SUPPORT OFFICER PLACEMENTS

Closing date: 16 December 2025

This is a new and exciting opportunity based within L&SC PCTH working in partnership with L&SC PCTH teams, including the central team, locality teams and General Practice Education Facilitators (GPEF) across Primary Care. The post holder will be responsible for supporting the development of digital initiatives for placement learning which will support building capacity and capability across the L&SC PCTH footprint.

Main duties of the job

You will be experienced in utilising and embedding digital technology to enhance learning alongside providing a solid infrastructure for digital delivery.

About us

The Lancashire and South Cumbria Primary Care Training Hub (L&SC PCTH) has been developed to support the NHS England deliverables outlined in both the Common Operational Guidance and Quality Framework. The primary functions of the Training Hub are to:

• Develop and expand placement capacity
• Ensure workforce planning is in place
• Increase recruitment to Primary Care
• Recruit and embed new roles
• Retain the workforce within Primary Care
• Offer placed based tariffs

Educational and workforce development opportunities will be provided across the Primary Care workforce which will include:

• New to Practice (Fellowships)
• Continual Professional Development
• Leadership Development
• Ad hoc opportunities offered by NHS England

Job responsibilities

Principal Duties and Responsibilities:

• Working in partnership with all key stakeholders to further develop a clinical virtual placement and pre-registration placement for healthcare learners
• Working in partnership with key stakeholders to ensure the technological platforms utilised for placement are efficient and professional
• Working in partnership with all key stakeholders to develop associate documentation which can be utilised within a digital framework
• Ensure high quality learning experiences are provided for all learners across the placement models
• Participate in multi professional quality assurance monitoring of education in practice across the placement models in accordance with Quality Assurance systems in partnership with education providers
• Providing support to educators/mentors/assessors/supervisors within the digital placement elements to ensure consistency and efficiency
• Ensure all placement areas have a multi professional placement booklet/portfolio to provide information around the digital elements within the placement areas for learners, educators, patients and carers
• Communicate digital educational and practice information across placement providers and education institutions
• Network locally, regionally and nationally with peer group to support the sharing of best practice
• Identify any gaps in resources, education, development and knowledge in relation to the learning environment, providing action plans to address these
• Identify further learning experiences that will enhance learning opportunities
• Evaluate feedback from learners and educators/mentors/supervisors/assessors to develop action plans to further enhance quality learning in placements
• Ensure that equality and diversity issues are recognised, addressed in accordance with legislation, policies and procedures
• Ensure confidentiality for all stakeholders is adhered to at all times
• Undertake research and development relevant to learning within a digital environment
• Flexibility to adapt the role as required due to the evolving nature and growth of the L&SC PCTH as an organisation

Terms

Secondment or employment (Fixed term) until March 27

Hourly rate £17.78 – 23.82 depending on experience

Part-time 22.5 hrs/week

Travel will be expected

Person Specification

Experience

• Experience of presenting to all levels of stakeholders
• Experience of developing and implementing new systems and procedures
• Demonstrable application of governance and quality frameworks
• Experience of working across multiple technological and digital sites
• Project Management knowledge and experience

Behaviours and Values

• Strives for safe, quality, effective and efficient service provision
• Promotes open and honest dialogue, valuing individual differences, respect aspirations and commitments, and seeks to understand priorities, needs, abilities and limits
• Aware of the impact of own behaviour on others
• Leads by example and actively role models the NHS and L&SC PCTH Values in all work, fostering an inclusive culture with compassion and humanity
• Interprets equality, diversity and rights in accordance with legislation, policies, procedures and good practice
• Constructively challenges and accepts feedback from others
• Ensures all initiatives are designed and implemented with best quality learning experience in mind
• Maintains confidentiality at all times

Qualifications

• Qualification in Technology and digital design or equivalent experience
• Project Management Training or equivalent experience

Skills and Attributes

• Experience and knowledge in technology and digital delivery for learning
• Experience in delivering learning within a virtual environment
• Has the ability to plan and implement new ways of working, facilitates collaborative working to improve service performance where there is resistance to change
• High level of work organization, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
• Strong sense of commitment to openness, honesty and integrity in undertaking the role
• Excellent written and verbal communication skills
• Calm and objective under pressure
• Ability to establish credibility and develop and maintain effective working relationships at operational and senior management level
• Computer literate with experience of Microsoft Word, Outlook, Excel
• Must be able to present technical information to non-technical audiences, using a variety of media
• Problem solving skills and ability to respond to sudden unexpected demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Morecambe Bay Primary Care Collaborative

Contract

Fixed term

Duration

15 months

Working pattern

Part-time, Flexible working, Home or remote working