Digital Performance Analyst

Frontiers; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global research publisher is seeking a Digital Performance & Insights Analyst to enhance digital strategies through data insights. The ideal candidate will have extensive experience with Google Analytics 4 and advanced data visualization tools. Responsibilities include building tracking systems and producing insightful reports. This is an office-based role in London, with the flexibility to work from home part-time. The company offers various wellbeing initiatives and a supportive work environment for all.

Benefits

4 additional wellbeing days

Access to learning platforms

Free online yoga classes

Employee assistance plan

Volunteer days

Qualifications

• 2+ years as a Digital Analyst with analytics solutions management.
• Ability to manage Google Analytics accounts and extract insights.
• Proficiency in data visualization and dashboard creation.

Responsibilities

• Build robust tracking systems and translate data into insights.
• Provide proactive, data-driven recommendations based on GA4.
• Design and maintain high-impact dashboards and reports.

Skills

Google Analytics 4

Sprinklr

Data Visualizations

Advanced PowerPoint

Tools

Looker Studio

Tableau

JavaScript

Python

SQL

Job description

Who we are

We are on a mission to make all science open, enabling the research community to develop the solutions we all need to live healthy lives on a healthy planet.

Frontiers is one of the world’s largest and most impactful research publishers, dedicated to making peer‑reviewed, quality‑certified science openly accessible. Our articles have been viewed 4 billion times, reflecting the power of research that is open for all.

Follow the links below to learn more about our work.

www.frontiersin.org/about/annual-reports

www.youtube.com/watch?v=87ejFfnQzko

What we can offer you

At Frontiers, our working model for new roles includes a balanced approach that fosters collaboration through regular engagement at our office hubs in key locations. While we value flexibility, we also believe that shared in‑person time strengthens team culture, trust, and productivity.

We provide a range of benefits across our global locations, including but not limited to:

• 4 additional wellbeing days in addition to existing annual leave allowance
• Access to learning platforms and dedicated learning & development time
• A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan
• Employees can dedicate three days each year to volunteer
• Additional benefits depending on your location (e.g. pension plan and private medical care)

Please note, this is a 12 month fixed term contract

The Role

We're seeking a data‑driven Digital Performance & Insights Analyst. You'll build robust tracking systems, translate complex data into actionable insights, and drive business growth through strategic recommendations from digital performance metrics.

You will be instrumental in understanding user behavior and campaign effectiveness. This involves connecting data to business objectives, transforming datasets into clear narratives, and using your expertise in data integration and reporting to influence digital strategy and decision‑making.

Key Responsibilities

• GA4 Expertise & Insight Generation: Act as a subject matter expert for GA4, providing proactive, data‑driven recommendations to address business questions and unlock opportunities.
• Advanced Data Synthesis & Exploration: Extract, transform, and merge data from sources like SnowPlow, Sprinklr, Linkedin, X, Meta, and Reddit. Conduct in‑depth analysis to identify patterns, anomalies, and strategic opportunities.
• Insightful Reporting & Storytelling: Design and maintain intuitive, high‑impact data visualizations, dashboards, and reports using tools like Looker Studio and Tableau.
• Strategic Communication: Participate in cross‑functional discussions, presenting analytical findings and contributing to the strategic direction of digital initiatives.

Knowledge, Skills & Experience

• Native or fully proficient English.
• 2+ years as a Digital Analyst (or similar), with proven ability to manage technical analytics solutions, interpret data, extract insights, and formulate actionable recommendations.
• Analytical Acumen: Ability to manage and utilize analytics accounts (goals, properties, dashboards, reports, segments, custom groupings) to answer business questions and improve performance.
• Google Analytics 4.
• Sprinklr advanced user.
• Platforms such as Linkedin, X, Meta.
• Looker Studio (and other advanced data visualization tools like Tableau).
• Advanced PowerPoint presentation design.

Additional Skills (Preferred but not a Must)

• Google Tag Manager (GTM) – advanced implementation and management.
• BigQuery Cloud data warehouse.
• JavaScript, Python, and SQL for data manipulation, integration, and analysis.

This role is office based (London/Madrid/Warsaw), it is expected you must be in the office 3 days a week with working from home an option for the rest of the week.

Apply now

Please click the 'apply' button on this page and submit your application in English.

Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at [e-mail] for any additional support.

Equal opportunity statement

Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.