The Lead – GTM, Digital Technology Solutions will support the digital infrastructure and systems that facilitate efficient and effective Go‑to‑Market and digital marketing operations. The focus of this position is to support the Digital Partner and contribute to specific aspects of projects or operations while gaining experience.
Location: Manchester, United Kingdom
Reports To: Director – Global Commercial GTM Digital Partner and Data Governance
Job Grade: G
Core Responsibilities
- System Support and Maintenance: Provide support for existing digital technology systems, including troubleshooting issues, performing routine maintenance, and assisting with updates or upgrades to ensure systems operate smoothly and efficiently.
- Partner with the Digital Partner, solution delivery and enterprise architecture teams to propose high‑level functional solutions that integrate seamlessly with existing business processes and technology infrastructure.
- Project Support: Assist project teams in implementing digital technology enhancements and projects, including documentation, coordination among team members, working with partner providers, conducting UAT, scheduling meetings, and tracking project progress.
- Assist in the development of project estimates and the completion of a comprehensive financial model, detailing costs, savings, revenue opportunities, and the investment horizon to ensure projects deliver maximum value.
- Documentation and Reporting: Prepare and maintain accurate documentation for systems, processes, and project activities; assist in developing reports and presentations that communicate findings, progress, and recommendations to stakeholders.
- Process Improvement: Contribute to process improvement initiatives by identifying inefficiencies in current systems and processes and participate in discussions and brainstorming sessions for enhancing operations through digital technology.
- Learning and Development: Continuously learn about new technologies, digital marketing trends, and Go‑to‑Market best practices.
- Stakeholder Communication: Assist in communicating with internal and external stakeholders, including team members, managers, partner providers, and suppliers; gather requirements, provide updates, and ensure clear communication across projects.
- Compliance and Security: Support efforts to ensure that digital systems and data handling practices comply with relevant regulations, policies, and security standards; assist with audits, risk assessments, and implementing security measures.
- Master Data Management: Support the wider MDM and business teams to ensure alignment and compliance with Ingredion’s master data policies and procedures; advocate for master data best practices.
Candidate Qualifications and Desired Skills
- Understanding of Adobe, SFDC, Pardot, and other related platforms that support the Go‑to‑Market and digital marketing operations.
- Familiarity with technologies such as IoT, AI and their application for GTM teams.
- Ability to analyze problems, identify solutions, and understand complex systems.
- Strong verbal and written communication skills to effectively articulate ideas, collaborate with team members, and communicate with stakeholders.
- Flexibility and adaptability to change in a fast‑paced, technology‑driven environment.
- Eagerness to learn new technologies, processes, and concepts to stay relevant.
- Ability to work effectively in a team and contribute positively to team operations and relationships.
- Entry‑level roles may require little to no formal job experience, but internships or practical experience gained through projects, co‑op placements, or related coursework can be highly beneficial.
- Proficiency in multiple languages can be an advantage, facilitating communication across multiple regions globally.
- Understanding or willingness to learn about different cultures and business practices worldwide.
- Results‑oriented mindset with a focus on continuous improvement, agility, and delivering tangible business results.
- Ability and willingness to travel.
Minimum Educational and Professional Requirements
- Bachelor’s Degree in Information Systems, Computer Science, or a related field is preferred.
- Certifications that complement formal education such as IT service management (e.g., ITIL), project management (e.g., PMP, CAPM), data analysis (e.g., Microsoft or Google Data Analytics certifications), or specific technologies.
- Experience in a Digital Technology Systems Analyst role, with experience in management and implementation of customer‑facing applications and Go‑to‑Market initiatives is a plus.
Equal Opportunity & Accommodations
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If an applicant requires an accommodation during the application process, we will work with them to meet their accommodation needs.