Digital Health Records Admin Assistant | East Sussex Healthcare NHS Trust

ESHT; Eastbourne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Eastbourne is seeking a Digital Health Records Administration Assistant to manage digital patient records and support clinical operations. Ideal candidates are methodical, digitally fluent, and highly organised. This position offers staff development, access to NHS pension, and on-site parking. Applicants should apply by 10 December 2025.

Benefits

Staff development and training opportunities

NHS pension scheme enrollment

Onsite nurseries

Confidential Employee Assistance Programme

On-site parking for £50 a year

Qualifications

• Experience with electronic patient record systems.
• Ability to maintain confidentiality and comply with data protection regulations.
• Skills in collaborating with clinical and administrative staff.

Responsibilities

• Review and prepare clinic schedules.
• Upload relevant documents to patient record systems.
• Flag missing information and coordinate with departments.
• Participate in digital record audits.
• Support physical health records for scanning.

Skills

Highly organised

Self-motivated

Proactive attitude

Digital fluency

Attention to detail

Job description

Digital Health Records Administration Assistant (Band 2)

We are looking for a methodical and digitally fluent Digital Health Records Admin Assistant to join our Digital Health Records team. In this role, you will be responsible for preparing and managing digital health records to ensure clinicians have accurate, up‑to‑date information ready for outpatient appointments. Your work will directly support the delivery of safe, efficient, and high‑quality care.

You will need to be a highly organised and self‑motivated individual with a proactive, can‑do attitude, committed to delivering a high‑quality digital patient record within the fast‑paced and changing environment of Digital Health Records and Clinic Preparation.

Responsibilities

• Review upcoming clinic schedules and prepare day‑forward packs (DFPs) from the electronic patient record systems.
• Ensure all relevant documents have been correctly uploaded e.g. referrals, clinical summaries or previous clinical correspondence.
• Flag missing or incomplete information and follow up with appropriate departments.
• Maintain confidentiality and comply with data protection regulations (e.g. GDPR).
• Collaborate with clinical and administrative staff to streamline patient flow.
• Support digital record audits and quality improvement initiatives.
• Prepare physical health records for scanning, including sorting, removing staples, and categorising documents.
• Support the flow of incoming and outgoing inpatient and outpatient day‑forward packs.

Benefits

• Staff development and training opportunities.
• Enrolment in the NHS pension scheme and auto‑enrolment to the Temporary Workforce Service.
• Access to onsite nurseries, staff restaurants and accommodation.
• Free psychological support through the confidential Employee Assistance Programme.
• On‑site parking available from only £50 a year.

Potential applicants should ensure they evidence the skills listed above in their application.

Statement on the Use of AI – We value the individuality that each candidate brings to the application process. We strongly discourage applicants from using AI‑generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective. Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application. We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI‑generated content may diminish your chance of success.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

This advert closes on Wednesday 10 Dec 2025.