Digital Content Manager

Chartwells Independent; Greater London; Hybrid; GBP 37,000 - 44,000; Full time

Job summary

A leading company in food services is seeking a Digital Content Manager based in Greater London. This hybrid role entails capturing engaging content at various events and managing social media channels while maintaining the brand's aesthetic. The ideal candidate will have over three years of experience in a marketing role, strong copywriting skills, and a creative eye for storytelling in food and hospitality. Attractive perks include professional development and healthcare support.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Access to Healthcare Support App

Volunteering days

Recognition schemes and people awards

Qualifications

• 3+ years of experience in a content-led digitally-prevalent marketing role.
• Experience managing social media channels and content calendars.
• Confident behind a camera, experienced in shooting and editing social-content.

Responsibilities

• Attend events to capture engaging photo and video content.
• Lead planning and publishing of content across social media channels.
• Ensure websites are visually fresh and up-to-date.

Skills

Content creation

Social media management

Copywriting

Organizational skills

Tools

Canva

Adobe Creative Suite

Job description

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.

Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you’ll feel right at home here.

Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we are looking for a hands-on, creative, and digitally-savvy Digital Content Manager to join our amazing team in London.

Location: WC1H 9LT

Salary: £44,000 per annum

Working Pattern: Hybrid role, based at head office 2-3 days a week, 40 hours per week although predominantly Monday – Friday 9 but flexibility is required for content capture at events (evening and potentially the odd weekend)

Your key responsibilities will include:

Content Capture & Creation:Proactively attend events and visit sites across Company of Cooks and eve to capture engaging photo and video content that brings our food, drink, people, and experiences to life.

Internal Social Media Management:Lead the planning, scheduling, and publishing of content across brand and venue-level social channels, ensuring tone of voice, aesthetic, and messaging are consistently on brand, in collaboration with our digital marketing agency who will support on planning and execution.

Creative Briefing:Where needed, brief designers, photographers, videographers, and editors to support content production, ensuring deliverables meet deadlines and brand standards.

Website & Email Content:Ensure websites are visually fresh and up-todate with compelling imagery, and support e-newsletter creation through asset development.

Community Engagement:Support community-building online through active management of content, comments, tags, and DMs (where relevant).

On-the-Ground Agility:Be responsive and mobile, able to attend events or respond quickly to content opportunities as they arise

Brand Representation: Serve as an ambassador for the company at relevant external industry and brand events.

Risk Management:Proactively identify reputational, brand and financial risks within marketing activity.

Health & Safety / Compliance:Ensure all marketing activity complies with internal brand standards, safeguarding, GDPR, and health & safety policies

The ideal candidate will :

• Have 3+ years’ experience in a content-led digitally-prevalent marketing role, ideally within hospitality, events, or lifestyle brands
• Be confident behind a camera and experienced in shooting, editing, and publishing social-first content (particularly Reels, TikToks, and Stories)
• Demonstrable experience managing social media channels and content calendars with a portfolio of successful work
• Have excellent copywriting skills and attention to detail
• Will be comfortable working independently and out on-site – this is not a desk-based role
• Be creative eye and passion for storytelling, food, people, and place
• Have strong organisational skills and the ability to juggle multiple projects at pace
• Have proficiency with tools like Canva, Adobe Creative Suite, or mobile editing apps is highly desirable • CMS and email marketing experience a plus

What's in it for you?

Working with Company Of Cookshas its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers