Digital Banking & Fraud Awareness Specialist

HSBC; Manchester; On-site; GBP 26,000; Full time

Job summary

A leading financial institution is seeking a Customer Service Consultant in Manchester to provide exceptional support and educate customers on digital banking. This role requires strong communication skills and empathy, especially for vulnerable clients. Full training will be provided along with a competitive starting salary of £26,000, generous holiday allowance, and a variety of employee discounts and perks.

Benefits

Competitive starting salary

Over six weeks of holiday

Various employee discounts

Qualifications

• Candidates should possess strong communication skills.
• Empathy, particularly for vulnerable clients, is essential.

Responsibilities

• Provide exceptional support and educate customers on digital banking.

Skills

Strong communication skills

Empathy

Job description

A leading financial institution in Manchester is looking for a Customer Service Consultant to provide exceptional support and educate customers on digital banking. Candidates should possess strong communication skills and empathy, particularly for vulnerable clients. Full training is offered, alongside a competitive starting salary of £26,000, over six weeks of holiday, and various employee discounts and perks.