Digital & Technology Solutions Apprentice

Jisc; Greater London; Hybrid; GBP 28,000; Full time

Job summary

A leading digital technology agency in the UK is offering an apprenticeship in Digital and Technology Solutions. The role combines hands-on technical problem solving with learning opportunities to manage critical national infrastructure. Candidates will assist in monitoring, threat detection, and analysis. A minimum of 104 UCAS points and 5 GCSEs including Maths and English are required. The apprenticeship is hybrid, with a competitive salary of £28,000 per annum and excellent bespoke benefits.

Benefits

Bespoke benefits

Training and development opportunities

Qualifications

• Experience with various operating systems.
• Ability to plan and manage resources in teams.
• Experience with scripting for automation.
• Understanding of DNS or NTP uses.
• Document writing skills.
• Ability to adapt to new situations.

Responsibilities

• Assist with monitoring and threat detection.
• Help in reporting and analysis of core services.
• Solve hands-on technical problems.

Skills

Operating systems

Scripting languages (Bash, Python)

DNS and NTP understanding

Clear documentation

Adaptability

Education

104 UCAS points at A-Level (grades BCC) or equivalent STEM

At least 5 GCSEs including Maths and English

Job description

Jisc Apprentice Scheme 2026

Please note the closing date for this role is: Sunday 25th January 2026

Download the full details of this role as the job information will no longer be accessible once the listing expires, so we recommend saving a copy for your records. Therefore please visit our website www.jisc.ac.uk/jobs to apply and download the full details of the role

Role: Digital and Technology Solutions Apprentice

Level: Level 6

Salary: £28,000 per annum plus excellent bespoke benefits!

Duration: 15/09/2026 to 28/07/2030

Working location / style: Hybrid – A blend of working from home and your nominated hub office.

Qualification you will earn: equivalent to a degree – BA/BSc with or without honours.

Pathways

• Cyber Security
• Software Engineer
• Data Analyst

About Jisc

Jisc is the UK’s digital, data and technology agency for tertiary education, research and innovation, uniquely positioned to lead and support the sector in building a better digital future for students, communities and society.

Why Choose a Jisc Apprenticeship?

At Jisc, we’re proud to foster a supportive and inclusive environment where every voice is valued. Our September 2026 apprenticeship programme offers a range of exciting opportunities designed to help you grow and thrive in the digital sector. Whether you're just beginning your journey or expanding on existing technical experience, we’ll provide the tools and training to help you succeed. We live by our guiding principles and welcome applicants who share our values and are driven by our mission to improve lives through digital transformation.

Your future team

Our team operates at the heart of Jisc’s core internet services, ensuring reliable and secure connectivity for universities and colleges across the UK. We manage and deliver critical Domain Name System (DNS) services, including public-facing DNS hosting and resolution, which translate complex computer language into human-readable addresses. Handling over 1 billion DNS queries every week, we provide the essential infrastructure that keeps academic institutions online and connected. As custodians of these foundational services we work closely with teams such as Cyber Threat Intelligence, DDoS Protection, and the Network Operations Centre (NOC) to deliver resilience, scalability, and innovation services – maintaining DNS resolvers, hosting authoritative DNS records, and safeguarding the integrity of internet operations for the education sector.

Internally, we’re known for being a highly skilled, core engineering team with deep technical knowledge. We’re always learning, sharing ideas, and continually improving the systems we run. This is an excellent environment for anyone who enjoys complex technical challenges and wants to make a meaningful impact on national‑scale academic infrastructure.

A Day in the Life of a Digital & Technology Apprentice – Architecture & Engineering Team at Jisc

No two days are the same, but the role combines hands‑on technical problem solving with learning opportunities that build toward managing critical national infrastructure. Day‑to‑day you’ll assist with monitoring, threat detection, reporting, and analysis of core infrastructure and associated services.

Who we’re looking for

• Some experience in using various operating systems
• Ability to plan, prioritise and manage resources within a collaborative team‑based environment
• Experience with scripting languages, such as Bash or Python for automation
• Understanding of DNS or NTP and their uses on the Internet
• Ability to write clear, concise documentation
• Ability to anticipate change and adapt to new situations

Qualifications and training

A minimum of 104 UCAS points at A-Level (grades BCC) or an equivalent (e.g. BTEC) in a relevant STEM subject (science, technology, engineering or mathematics).

Entry requirements

• At least 5 GCSEs or equivalent (including Maths and English) at grades 4+ (A‑C) or above (please ensure these are visible on your CV, or you may risk your application being declined)
• You are 16 years of age or over by the time you start your apprenticeship
• A UK resident (for at least the past 3 years) with the right to work in the UK who will be living in England for the duration of the apprenticeship.
• To qualify for the apprenticeship levy you need to reside in England or be able to work from an England Jisc office for a minimum of 3 days per week.
• Not in full‑time education (you can of course be in education when you apply but must have completed your studies by the time the apprenticeship starts.)

Eligibility

• A degree‑level qualification (Level 6 or higher) in a digital or technology‑related subject, such as BSc or BEng in Computer Science, Software Engineering, Cyber Security, Data Science, IT, or similar
• Integrated Master’s degrees (e.g., MEng in Software Engineering)
• Level 6 or 7 apprenticeships in digital/technology disciplines
• Professional certifications equivalent to degree‑level learning in a similar field (e.g., advanced vendor certifications with academic credit)

Sponsorship

This role is not eligible for Skilled Worker visa sponsorship.

Supporting you with your online application

We’re committed to an inclusive recruitment process that removes barriers and empowers you to showcase your talent. If you have a disability, long‑term health condition, neurodivergent condition, or need reasonable adjustments for any other reason, there will be an opportunity to indicate this on your application.