Digital and Compliance Officer

MDC PCN; Bromley; On-site; GBP 100,000 - 125,000; Full time

Job summary

A healthcare network in Bromley is seeking a proactive Digital and Compliance Officer to support digital systems and compliance with key governance areas. The ideal candidate will manage IT systems, ensure compliance with CQC, and maintain patient confidentiality. This role involves working across two practices, requiring excellent IT skills and a commitment to high professional standards. This full-time position is office-based and aims to start as soon as possible.

Qualifications

• Understanding of protocols and policies is necessary.
• Ability to work independently and manage time effectively.
• Proficient in MS Office applications including Outlook, Excel, and Word.
• Excellent written and verbal communication skills.
• Sound knowledge of GDPR and patient confidentiality.

Responsibilities

• Support the running of digital systems and compliance requirements.
• Manage governance areas including CQC and information governance.
• Assist with digital projects and maintaining compliant processes.

Skills

Understanding of protocols and policies

Ability to work independently

Proficient in MS Office applications

Excellent written and verbal skills

Knowledge of GDPR

Highly organised

Experience in general practice or NHS organisation

Proficiency in clinical IT systems (EMIS, DOCMAN)

CQC awareness

Job description

MDC PCN aims to work strategically with all itspractices, to help secure the best services for patients whilst workingtogether, to support the member practices in the challenges of a changingNHS. The network aims to improve themorale of general practice in Bromley, by sharing expertise, services andsupporting its workforce. The networkwill make a positive impact on medical services in Bromley, by working closelywith the ICB, local NHS trusts, local providers and patient groups, to improvethe delivery of healthcare to the local population.

Main duties of the job

Digital and Compliance Officer

• Contract:Permanent
• Working Arrangement:Practice-based (on-sight office based Monday - Friday is essential for this role)
• Line manager:The Network Manager
• Responsible to:The Practice Managers

We are looking for a proactive and highly organised Digital and Compliance Officer to support the smooth running of our digital systems and ensure the practice meets all compliance requirements. This role combines hands‑on IT system management with responsibility for key governance areas such as CQC, policies, information governance, and risk management. The ideal candidate will be confident working with a wide range of clinical and administrative systems, managing digital projects, and maintaining accurate, compliant processes across the practice.

We would like this role to start as soon as reasonably possible.

This role will be employed via the Primary Care Network (MDC PCN) and will provide support for the individual practices that form the network. This role will be based 3 days at the Chislehurst Partnership and 2 days at the Links Medical Practice. The working location does not limit which practice work may be undertaken; it only indicates where the role is based on a given day.

Exact hours/working locations will be discussed with the successful candidate.

Please note: We reserve the right to close this advert early if we receive a sufficient number of applications.

About us

MDC PCN is a forward thinking group of 2 BromleyPractices which has been formed to benefit patients by offering improved accessand extending the range of services available to them, and by helping tointegrate primary care with wider health and community services. This PCNconsists of The Chislehurst Partnership and The Links Medical Practice(Mottingham and Downham) covering over 37,000 patients.

Job responsibilities

Main duties and responsibilities:

Please see attached full job description for this Digitaland Compliance Officer role.

Person Specification

Experience

• Understanding of protocols and policies
• Ability to work independently and manage time effectively
• Proficient in MS Office applications, including Outlook, Excel, Word, with a high level of general IT competence.
• Excellent written and verbal skills
• Sound knowledge of GDPR
• Commitment to maintaining patient confidentiality, data protection, and professional standards
• Highly organised
• Experience of working in general practice or NHS organisation
• Proficiency in using clinical IT systems such as EMIS, DOCMAN, or similar healthcare systems.
• CQC awareness or previous experience
• Strong knowledge of general practice/NHS guidelines and protocols

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.