Digital Adoption & Training Specialist

East Midlands Councils/East Midlands Jobs; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A local government authority in the United Kingdom seeks a proactive Digital Adoption Analyst to champion digital tools and support users. The role involves designing training and resources, analysing user feedback, and collaborating with various teams to enhance digital adoption. Candidates should be experienced in digital transformation, creative in material design, and able to communicate technical concepts clearly. This position offers generous annual leave and a supportive working environment.

Benefits

Generous Annual Leave Scheme

Flexi Time Scheme

Local Government Pension Scheme

Wellbeing Support Framework

Employee Wellbeing Support

Training and Development opportunities

Cycle to Work Scheme

Electric Vehicle Salary Sacrifice Scheme

Derbyshire Rewards package

Qualifications

• Experienced in digital adoption and transformation with a track record of supporting users.
• Creative in designing engaging learning materials and developing innovative solutions.
• Confident communicator skilled at explaining technical concepts clearly.
• User-centered with strong customer-service ethos focused on improving public services.
• Organised and collaborative when working across teams.
• Data-savvy to convert data into meaningful insights.

Responsibilities

• Design and deliver training and support materials for digital tools.
• Analyse user feedback and data to provide actionable recommendations.
• Maintain content for the SharePoint Learning Portal.
• Advise on transformational IT systems and tools.
• Support change management activities for new tools.
• Prepare reports on progress and outcomes.
• Collaborate with multi-disciplinary teams.
• Stay updated on digital trends in local government.

Skills

Digital adoption

IT user support

Creative material design

Confident communication

User-centered design

Data analysis

Job description

A local government authority in the United Kingdom seeks a proactive Digital Adoption Analyst to champion digital tools and support users. The role involves designing training and resources, analysing user feedback, and collaborating with various teams to enhance digital adoption. Candidates should be experienced in digital transformation, creative in material design, and able to communicate technical concepts clearly. This position offers generous annual leave and a supportive working environment.