Digital Account Director #79309

DNA Recruit; England; Hybrid; GBP 65,000 - 75,000; Full time

Job summary

A leading digital agency in the UK seeks a Digital Account Director to manage key client relationships and deliver comprehensive digital strategies. Responsibilities include leading campaigns, overseeing budgets, and driving client satisfaction. The ideal candidate will have proven agency experience, excellent communication skills, and a strategic mindset. The position offers a salary ranging from £65,000 to £75,000 per annum and allows for a hybrid work model.

Qualifications

• Proven experience as a Digital Account Director within an agency environment.
• Strong background in website design & build projects and digital strategy.
• Exceptional client relationship and stakeholder management skills.

Responsibilities

• Build and nurture relationships with senior client stakeholders, including CMOs, CTOs and Marketing Directors.
• Lead the delivery of high-impact digital campaigns and website projects.
• Oversee substantial media budgets (approx. £2m).

Skills

Client relationship management

Digital strategy

Project management

Cross-disciplinary team leadership

Analytical mindset

Job description

Digital Account Director | Integrated Digital Agency | London / Hybrid

Are you a Digital Account Director looking for an exciting new opportunity?

DNA Recruit is partnering with a Leading Digital Agency that combines strategic insight, technical expertise and creative excellence to craft award-winning digital experiences for some of the UK’s best-known brands. With a strong culture of collaboration and innovation, they deliver websites, campaigns and digital strategies that make a measurable difference.

About the Role

As a Digital Account Director, you’ll lead key client relationships across a diverse portfolio — from major national brands in care and hospitality to exciting B2B and lifestyle clients. You’ll play a pivotal role in shaping long-term digital strategies, delivering complex website builds, and managing multi‑channel performance marketing campaigns.

You’ll work closely with cross‑functional teams — Strategy, Creative, UX, Development, and Paid Media — to ensure exceptional delivery and client satisfaction. This is a fantastic opportunity to take ownership of major accounts, build senior client relationships, and drive growth within a forward‑thinking digital environment.

Key Responsibilities

• Build and nurture relationships with senior client stakeholders, including CMOs, CTOs and Marketing Directors
• Lead the delivery of high‑impact digital campaigns and website projects
• Oversee substantial media budgets (approx. £2m)
• Manage project timelines, budgets and team alignment to ensure excellence at every stage
• Identify growth opportunities and lead cross‑sell and up‑sell initiatives
• Contribute to new business pitches and strategic planning
• Drive client satisfaction and long‑term partnerships

Skills & Experience Required

• Proven experience as a Digital Account Director within an agency environment
• Strong background in website design & build projects and digital strategy
• Exceptional client relationship and stakeholder management skills
• Ability to lead cross‑disciplinary teams with clarity and confidence
• Excellent organisational and communication skillsAnalytical mindset with a good grasp of budgets, KPIs and ROI
• Creative and strategic thinker with a passion for digital innovation

Desirable

• Experience managing large‑scale web builds on digital experience platforms (e.g. Kentico)
• Hands‑on experience leading paid media campaigns (search and social)
• A collaborative, energetic and genuinely positive approach

Salary: £65,000 – £75,000 per annum

Location: London / Hybrid

Job Reference: AW 79309

All applications are viewed and evaluated according to the role requirements. At DNA we aim to contact shortlisted candidates within 2 weeks. As we often receive a high volume of applications, we are unable to reply to everyone.

DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.

We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them.

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