Dietetics SLT Band 2 Admin Assistant | University Hospital Southampton NHS Foundation Trust

University Hospital Southampton NHS FT; Southampton; On-site; GBP 22,000 - 25,000; Part time

Job summary

A leading NHS trust in the UK is seeking an admin assistant to join their Dietetics, Speech & Language Therapy Department. The role involves providing administrative support and excellent customer service to patients and external agencies. Candidates should have customer service experience, strong communication skills, and attention to detail. The position requires working on-site from Monday to Wednesday, 8am to 4pm. This is a great opportunity to contribute to a diverse and inclusive healthcare team.

Qualifications

• Experience of working in a customer services environment is essential.
• Must have high standards of accuracy and attention to detail.
• Ability to communicate effectively over the telephone and in person.

Responsibilities

• Provide excellent customer service to patients and external agencies.
• Maintain a consistent and effective administrative service.
• Build relationships with internal and external stakeholders.

Skills

Customer service experience

Friendly and approachable manner

Communication skills

Attention to detail

Competent IT skills

Tools

Microsoft Office

Job description

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity for internal applicants.

Please note this vacancy is open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.

We are looking for an admin assistant to join our small and friendly team in the Dietetics, Speech & Language Therapy Department. The days of the week we require cover are Monday, Tuesday and Wednesdays working 8am to 4pm. The role involves indirect interaction with patients by telephone, booking appointments and outcoming of clinics and working with the three other members of the admin team. We are based in Minerva House which is on the SGH site in Tremona Road.

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations. Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

Due to the nature of this role and service, this role is on-site and the hours are as advertised.

Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service.

At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

WHAT YOU’LL DO

• To provide an excellent customer service to patients, relatives/carers and to external agencies.
• Ensure a consistent and effective administrative service is maintained at all times.
• Build relationships with stakeholders internally and externally.

WHAT WE’RE LOOKING FOR

• You will have experience of working in a customer services environment.
• You will have a friendly and approachable manner.
• You will be polite, sympathetic and diplomatic and have a can do attitude.
• You will provide excellent customer service to patients, relatives/carers and to external agencies, this will include communication that is face to face, over the telephone and through written correspondence.
• You will provide comprehensive administration services and have high standards of accuracy and attention to detail.
• You will have high standards of accuracy with attention to detail.
• You will have ability to communicate over the telephone and in person.
• You will have competent IT skills, including a working knowledge of Microsoft Office packages.
• You will be able to work independently but also be a good team player.

We are looking for someone to join our team working Monday to Wednesday each week from 8am to 4pm.

This advert closes on Tuesday 6 Jan 2026.