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Despatch Operator

Gap Personnel

Llantrisant

On-site

GBP 25,000 - 35,000

Full time

30 days ago

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Job summary

A logistics company in Llantrisant is seeking a Despatch Operator to support the Despatch Manager in ensuring orders are accurately picked and dispatched. The role involves documentation and maintaining cleanliness in delivery operations, promoting a proactive and collaborative work environment. Ideal candidates will demonstrate strong attention to detail and the ability to thrive under pressure.

Responsibilities

  • Support the Despatch Manager in picking, packing, and loading.
  • Ensure accuracy in customer orders and timely dispatch.
  • Complete documentation for outbound shipments.

Skills

Attention to detail
Ability to perform under pressure
Proactive initiative
Collaboration
Clear communication
Job description

Job Title: Despatch Operator

Reports to: Despatch Manager

Pay & Hours
  • Hourly Rate: £12.21
  • Working Pattern: Monday to Friday, rotational shifts:
    • Early Shift: 6:00 AM – 2:00 PM
    • Late Shift: 2:00 PM – 10:00 PM
Role Overview
  • Support the Despatch Manager and team in picking, packing, and loading finished goods.
  • Ensure customer orders are picked accurately and dispatched on time.
  • Contribute to continuous improvement of despatch operations.
Key Responsibilities
Administration
  • Accurately complete all outbound shipment documentation.
  • Maintain vehicle tracking sheets for outbound stock.
  • Prepare and issue delivery notes.
  • Print and update customer orders using internal systems.
  • Generate and apply pallet labels.
  • Complete daily forklift safety checklists.
  • Communicate product shortages promptly to relevant stakeholders.
Despatch Operations
  • Mix pallets according to order specifications.
  • Follow booking-out procedures for all outbound goods.
  • Pick and palletise customer orders with precision.
  • Secure all orders using shrink-wrap and load onto designated vehicles.
  • Complete quality assurance checks for outbound goods.
  • Maintain cleanliness and organisation in the Despatch area and loading bays.
General Duties
  • Uphold confidentiality in line with data protection regulations.
  • Promote and support equality, diversity, and inclusion.
  • Adhere to health, safety, and environmental policies.
  • Comply with all company policies and legal requirements.
  • Demonstrate alignment with company values and competency standards.
Key Skills & Behaviours
  • Strong attention to detail in own and others’ work.
  • Ability to perform under pressure while maintaining high standards.
  • Proactive and willing to take initiative.
  • Constructively challenge processes to improve team and business outcomes.
  • Results-driven with a focus on performance.
  • Collaborative team player.
  • Clear written and verbal communication; highly organised and deadline-oriented.
  • Flexible and adaptable to evolving business needs.
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