Desk Loss Adjuster

Davies Group; Stoke-on-Trent; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading claims management firm in Stoke-on-Trent is seeking a Desktop Loss Adjuster to manage claims effectively. The ideal candidate will have a robust understanding of domestic and commercial claims processes, a background in insurance claims, and advanced negotiation skills. This role requires a full driving license and offers various professional development opportunities, including training programs and financial wellbeing support for employees.

Benefits

Pension with employee and employer contributions

Career training programs

Funding for professional qualifications

Cycle to Work Scheme

Flexible working arrangements

25+ days annual leave

Qualifications

• Applied understanding of advanced negotiation skills to achieve settlement.
• Flexibility and adaptability to changing priorities.
• Full driving licence required.
• Experience in insurance claims management.

Responsibilities

• Handle claims of varying complexity in a timely manner.
• Interpret and apply policy cover terms and conditions.
• Investigate circumstances of claims appropriately.

Skills

Negotiation skills

Ability to work under pressure

Dependability and persistence

Flexibility and adaptability

Insurance claims experience

Education

ACII and ACILA qualifications

Job description

New Opportunity Great Team If you have Loss Adjusting experience please apply We support our clients through the width and breadth of the Nation, and this is only possible with our Davies colleagues out in the field. If you enjoy using your expertise in a direct client facing role, joining Davies as a Desktop Loss Adjuster will be a great fit for you. Our Desktop Loss Adjusters all bring something different in terms of their technical and professional expertise, but they all share a passion to represent the broader Davies Team out in the field.Joining Davies as our latest Desktop Loss Adjuster means that you'll be handling claims of varying complexity and value in an efficient and timely manner, supporting the Loss Adjusting team as directed. What will your day look like: Have a detailed knowledge of all aspects of Domestic & Commercial claims, processes and be able to interpret and apply policy cover, terms and conditions as appropriate.Have a detailed knowledge of Building structures including foundations, walls, spanning members their performance and the nature of building materials and material pathology such as freeze-thaw cycle, moisture gradients, rising damp, creep, chemical attack.Have a thorough understanding of the nature of building defects and their causes.Understand the principles of building repair and maintenance.Proactively direct an investigation appropriate to the circumstances.

Key Responsibilities

• Have a detailed knowledge of all aspects of Domestic & Commercial claims, processes and be able to interpret and apply policy cover, terms and conditions as appropriate.
• Have a detailed knowledge of Building structures including foundations, walls, spanning members their performance and the nature of building materials and material pathology such as freeze-thaw cycle, moisture gradients, rising damp, creep, chemical attack.
• Have a thorough understanding of the nature of building defects and their causes.
• Understand the principles of building repair and maintenance.
• Proactively direct an investigation appropriate to the circumstances.

Key Qualifications

• Demonstrate applied understanding of advanced negotiation skills to achieve settlement. #INDUKI
• Ability to work under pressure in a fast paced and changing environment.
• Dependability and persistence are essential. Flexible approach and adaptable to changing priorities.
• Full driving licence required.
• Insurance claims experience.
• ACII and ACILA qualifications preferable.

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan