Designate Store Manager - Northampton area

Marks and Spencer; Northampton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A major retail chain is seeking a Designate Store Manager for the Northampton area. In this role, you will lead the retail plan execution, drive performance across all store areas, and create an exceptional customer journey. You will be responsible for cultivating a high-performance culture, coaching talent, and ensuring every colleague knows their responsibilities. If you are a proven leader in a fast-paced environment with a strong digital focus, this opportunity at a leading retailer is for you.

Qualifications

• Proven experience leading large teams in a retail environment.
• Strong skills in performance management and resilience.
• Experience with digital tools and data-driven decision-making.

Responsibilities

• Lead the delivery of the retail plan, driving operational and commercial performance.
• Own the change agenda and land transformation initiatives.
• Create an exceptional customer journey through high standards.

Skills

Leadership in retail

Performance management

Communication

Digital tools proficiency

Strategic planning

Job description

Summary

Designate Store Manager - Northampton area

What you'll do

Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.

Who you are

A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S.

Are you ready for it? Take Your Marks and apply today.