Design Operations Leader — Hybrid, Impact & Scale

Lloyds Banking Group; City of Edinburgh; Hybrid; GBP 104,000 - 124,000; Full time

Job summary

A leading UK financial services organization is seeking a Head of Design Operations to lead design delivery and improve design quality. The ideal candidate has over 5 years of experience in design operations and a proven ability to influence organizational direction. This role will focus on creating cohesive design practices, empowering teams in a hybrid work environment, and ensuring customer-centric product delivery. Competitive salary and benefits are offered.

Benefits

Generous pension contribution

Annual performance-related bonus

Flexible benefits for lifestyle

30 days’ holiday plus bank holidays

Wellbeing initiatives

Qualifications

• 5+ years of scaled design operations leadership experience.
• Ability to navigate large organizations’ platforms and channels.
• Advocate for accessibility and inclusivity in design.

Responsibilities

• Establish design delivery processes across teams.
• Drive organizational capability in customer-centric design.
• Build and retain a world-class design practice.

Skills

Leadership

Design Delivery Expertise

Design Systems

Measurement

Credibility

Drive

Problem-solving

Influence

Digital & Tech

Job description

A leading UK financial services organization is seeking a Head of Design Operations to lead design delivery and improve design quality. The ideal candidate has over 5 years of experience in design operations and a proven ability to influence organizational direction. This role will focus on creating cohesive design practices, empowering teams in a hybrid work environment, and ensuring customer-centric product delivery. Competitive salary and benefits are offered.