Deputy Store Manager - Woking

Pets at Home Limited; Old Woking; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading pet care company in Woking is seeking a Deputy Manager to oversee day-to-day operations. You will work closely with the Store Manager and ensure a fun, customer-focused environment while driving sales performance. Ideal candidates will have management experience and excellent leadership skills. Benefits include annual bonuses, paid leave, and colleague discounts.

Benefits

Annual bonus opportunities

28 days paid leave

Your birthday off

Life assurance 4x salary

4% company pension contribution

Colleague discounts

Qualifications

• Minimum of 1 year of management experience in a retail environment.
• Passion for retail and delivering results.
• Flexibility for 7-day shift patterns.
• Commitment to 6 months of training in customer service and pet care.

Responsibilities

• Inspire and lead the team to create a customer-focused environment.
• Drive sales performance and achieve key KPIs.
• Oversee store operations and compliance with health and safety.
• Act as Duty Manager in the Store Manager's absence.

Skills

Leadership skills

Excellent communication

Sales performance

Team engagement

Job description

Overview

We"re looking for a Deputy Manager to join our team in Woking. As the Deputy Store Manager, you''ll work closely with the Store Manager to oversee the store''s day-to-day operations and ensure the best possible experience for our customers and their pets.

When the Store Manager is unavailable, you''ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.

Responsibilities

• Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
• Driving sales performance and achieving key KPIs.
• Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
• Acting as Duty Manager when the Store Manager is unavailable.
• Leading by example and contributing to the store\'s overall success.

We\u2019ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.

Qualifications

• Have at least 1 year of management experience in a retail environment.
• Are passionate about retail and delivering exceptional results.
• Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
• Have excellent communication and leadership skills to engage and inspire your team.
• Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.

About Pets at Home

We\u2019re Pets at Home, one of the UK\u2019s leading pet care businesses. If you\u2019re passionate about pets, you\u2019ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.

Benefits

• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
• Your birthday off to celebrate in style.
• Life assurance worth 4x your annual salary.
• A 4% company pension contribution.
• Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.