Deputy Store Manager

C2 Recruitment Ltd; Packmoor; On-site; GBP 27,000 - 29,000; Full time

Job summary

A charity retailer in Oxford is seeking a Deputy Store Manager to lead daily store operations and motivate a diverse team. You will ensure retail excellence while contributing to social impact. The ideal candidate should possess retail leadership experience, strong customer focus, and excellent communication skills. This role offers a competitive salary and the chance to make a meaningful difference within the community.

Benefits

Competitive salary

Supportive team culture

Purpose-driven work

Qualifications

• Previous retail leadership experience and a strong customer focus.
• Strong leadership and delegation skills.
• Excellent communication, organisation and time management.

Responsibilities

• Support the Store Manager in all areas of store operations and deputise in their absence.
• Lead and inspire a team of volunteers and programme participants.
• Oversee shop floor standards, health and safety checks.

Skills

Retail leadership experience

Customer focus

Leadership skills

Communication skills

Organisational skills

Time management

Understanding of vulnerable individuals

Passion for sustainability

Job description

Deputy Store Manager - Charity Retail Superstore

Location: Oxford, Oxfordshire
Salary: £27,000 -£29,000 per annum (dependent on experience)
Hours: Full-time (37.5 hours per week, including weekends)

Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm

A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it\'s a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.

About the Role

As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.

Key Responsibilities

• Support the Store Manager in all areas of store operations and deputise in their absence
• Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
• Oversee shop floor standards, health and safety checks and day-to-day operational excellence
• Support stock control and ensure smooth coordination with the collections and deliveries team
• Contribute to financial performance through accurate till procedures and cost controls
• Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity\'s values

About You

Essential:

• Previous retail leadership experience and a strong customer focus
• Strong leadership and delegation skills
• Excellent communication, organisation and time management
• Ability to work weekends on a rota basis
• Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
• Passion for sustainability and social impact
• Experienced gained within a charity retail setting would be advantageous

Why Apply?

• Join a purpose-driven organisation making a difference in Oxfordshire
• Work in a values-led environment with a focus on community, inclusion and sustainability
• Help transform lives while developing your own leadership career
• Competitive salary and supportive team culture

Ready to step into a meaningful retail management role?

Apply today and be part of something bigger.

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