Deputy Restaurant Manager

The Scarlet Hotel; Newquay; On-site; GBP 30,000 - 36,000; Full time

Job summary

A premier hospitality venue in Newquay is seeking a Deputy Food Services Manager. This role involves ensuring exceptional service, training the team, and maintaining operational excellence. The successful candidate will demonstrate a passion for hospitality and have experience in managing teams in dynamic environments. Competitive salary with additional benefits including tips and discounts are offered.

Benefits

Permanent contract with 28 days holiday

40% off food and drinks

Health Shield Healthcare Plan

Free stay at Bedruthan after one year

Qualifications

• Experience in hospitality management or similar roles is preferred.
• Ability to train team members effectively.
• Strong attention to detail in service delivery.

Responsibilities

• Deliver exceptional hospitality and training to staff.
• Support and inspire the team for customer satisfaction.
• Ensure smooth service and communication with kitchen staff.

Skills

Exceptional hospitality

Strong communication skills

Team leadership

Passion for hospitality

Job description

Our Food and Beverage team bring our restaurant to life. They are warm, friendly levels of standards and service, are the face of our guests’ experiences, making sure that from the moment our guests arrive to the moment they leave that they are having a wonderful time.

No two days at the hotels are the same and your responsibilities will vary daily, however as Deputy Food Services Manager you will be responsible for:

You will be responsible for:

• The delivery of exceptional hospitality, product knowledge and standards training to Restaurant and Bar hosts
• Support & inspire your team to deliver our unique & genuine experience
• Have a one team approach across the site that delivers service we are proud of.
• Help ensure our people appreciate the value of every interaction and empowering our team to grow.
• Nail the detail. Deliver team performance by celebrating successes and learning from failures whilst always inspiring growth.
• The smooth running of service, strong communication with the Kitchen and the restaurant bar and meetings and events team
• Working with your team, supporting them, and have fun whilst working hard
• Demonstrating your passion for hospitality, creating memorable experiences for others, be they guests or colleagues
• Report effectively to Food Services Manager for everyday operations and financial and administrative records

We offer:

• Permanent Contract of 40 hours a week
• £30,763 per annum PLUS a share of the Hotel Tips
• A people-centric working environment
• Learning and internal career progression opportunities
• A permanent contract with 28 days holiday per year (29 after 1 year)
• Long service scheme, enjoy a free stay at Bedruthan after your first year!
• Enjoy 40%off food and drinks, along with a range of other services throughout the hotel with our own discount scheme!
• Health Shield Healthcare Plan