Deputy Manager Boots Online Prescription Service

Boots; Leicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pharmacy service provider in Leicester is seeking a Deputy Manager to oversee the operational running of their Online Prescription Service Centre. This role involves leading teams, managing HR issues, and delivering exceptional service to patients, while responding to evolving priorities. The ideal candidate will have experience in a healthcare environment and a collaborative approach to leadership. Competitive benefits include retirement savings, bonuses, and discounts.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity / paternity / adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Experience leading managers who lead teams.
• Ability to operate at pace adapting quickly to evolving priorities.
• Commitment to continuous learning and professional development.

Responsibilities

• Lead the operational running of the department.
• Work with local stakeholders for service delivery.
• Inspire teams to engage with new business priorities.

Skills

Leading teams

HR issues management

Strategy execution

KPI understanding

Problem solving in healthcare

Collaborative approach

Education

Pharmacy Advisor qualification NVQ2 (or equivalent)

Job description

Overview

We have an exciting opportunity for a Deputy Manager to join our team within the Boots Online Prescription Service Centre where you'll have the chance to make a real difference to our customers and patients' lives. This Deputy Manager position is in a great location as it is based in Leicester city centre. The operation fulfils online prescription orders for patients nationally which are delivered to patients via postal service.

Responsibilities

You will lead the operational running of the department and will work in partnership with local stakeholders to enable delivery of this outstanding level of service to patients nationally. Reporting to the Operations Manager and with a leadership team in your store to support you you will be responsible for delivering a strong trading performance underpinned by an exceptional operational platform.

You will also inspire your teams to engage with new priorities across the business and will interpret data trends and insights to work at pace and react to the changing needs of the customer.

Qualifications

What you'll need to have

• Experience leading managers who lead teams
• Experience leading teams and experience with dealing with HR issues
• Clear understanding of how to translate strategy into effective execution that drives high performance.
• Understand impact and deliver KPIs
• Ability to operate at pace adapting quickly to evolving business priorities.
• A collaborative people-focused approach thriving in team-oriented environments.
• Commitment to continuous learning and professional development.
• Experience with problem solving in a healthcare environment with a focus on getting it right for your customers.

Desirable skills

• Completed a Pharmacy Advisor qualification NVQ2 (or equivalent)
• Experience working within community pharmacy

Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity / paternity / adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying discounted gym membership life assurance activity passes and more.
• Access to free 24 / 7 counselling and support through TELUS Health our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you

Please note any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots it's with you we change for the better.

Whats next

If you apply for this role you will be invited to take a timed online assessment. If you require any adjustments and assistance with this please contact us. Once you have completed the assessment our team will review your application and be in touch to update you.

We are always open to discussing possible flexible working options and what this may look like for you including job share and reduced hours. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.