Deputy Manager

Retail Human Resources Limited; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global luxury retailer is seeking a sales manager for its flagship store in Manchester. This role requires managing a large team to drive sales and provide exceptional customer service. The ideal candidate should have strong leadership skills and a passion for team development. You will oversee the performance of a luxury product category and ensure a motivated environment for staff development. A commitment to the company's values is essential.

Qualifications

• Experience in a retail environment focused on customer service.
• Passion for team development and leadership.
• Ability to drive sales through service excellence.

Responsibilities

• Manage a large team to drive sales and service.
• Oversee the commercial performance of a product category.
• Train and develop team members for success.

Skills

Customer service excellence

Team leadership

Sales performance management

Job description

Overview

A global luxury retailer, specialising in beauty and luxury accessories is looking for a sales manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.

Role Details

The role of deputy manager will see you managing a large team to drive sales through delivering the highest standards of service. This business strives to deliver an elevated level of service that you won’t find on the high street. Alongside driving service, you’ll be responsible for the commercial performance of a luxury product category. You will also assume responsibility for the training, performance, and development of your team. This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.

Qualifications

The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible. You’ll be an experienced leader who has a passion for team development. This retailer places a huge emphasis on its people and are true to its company values. The company looks to make each of its stores a great place to work, de...