Deputy Manager

New Look; Bradford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fashion retailer in Bradford is looking for a Deputy Manager to support the store manager in leading the team towards delivering outstanding customer service. The ideal candidate should have previous management experience and a proven record in achieving KPIs. This full-time role offers flexible working patterns, excellent training opportunities, and benefits including a generous staff discount and pension scheme. Join a company that prioritizes development and a fun working environment.

Benefits

40% staff discount

Monthly family and friends vouchers

Season ticket loans

Pension scheme

Virtual GP access

Qualifications

• Previous store or deputy management experience is essential.
• Track record of leading and managing a team effectively.
• Good understanding of compliance and P&L reporting.

Responsibilities

• Support and lead the store team to enhance customer experience.
• Accountable for store performance and exceed KPI's.
• Collaborate with Territory Leader to identify improvement opportunities.

Skills

Team leadership

Customer service

Commercial awareness

KPI delivery

Job description

From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to anomni‑channelbusiness serving millions of customers… we're New Look.

Ourpurpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day : we play to win, we’re customer‑obsessed and we work as one.

It's a busy and exciting time for the brand and we’re on the hunt for a Deputy Manager to join our growing Bradford Broadway team.

The Store :

As our Bradford Deputy Manager you will support the store manager to lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. Our Bradford Broadway store has been our customers’ got to destination for the latest looks and must‑haves for 9 years.

The Role :

In your high street store you will support and lead the store team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!

You and the store manager will be fully accountable for the your store performance, by working alongside your Territory Leader and visual coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!

About You :

• You have previous store / deputy management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand adorer
• You have a history of delivering and exceeding KPI’s and key objectives
• Commercial acumen
• Good understanding of compliance and P and L reporting

Why New Look?

The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few :

• 40% staff discount
• Monthly 25% off privilege vouchers for family and friends to enjoy
• Season ticket loans
• Pension - A contributory private pension scheme
• Virtual GP access

Apply now to find out more.

We pride ourselves on being a flexible employer. Although this is a full‑time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.