Deputy General Manager – Resort Operations Leader

Aztec Hotel & Spa; Bristol; On-site; GBP 125,000 - 150,000; Full time

Job summary

A premium resort hotel is seeking a Deputy General Manager to lead operational teams and enhance guest experience. Responsibilities include managing departments, implementing operational strategies, and supporting staff development. Ideal candidates will have over 2 years of experience in hotel operations with strong leadership abilities. The role offers a competitive salary, career progression opportunities, and extensive employee benefits, including access to wages as earned and generous leave policies.

Benefits

Competitive salary negotiable dependent on experience

Wagestream access to wages

28 days annual leave

Enhanced maternity and paternity pay

Health cash plan

Long service awards

Discounted accommodation and food

Pension and Life assurance

Bespoke training programmes

Apprenticeships available

Supportive work environment

Qualifications

• At least 2 years experience in an Operations Manager role in Four Star Hotels.
• Proven experience in Hotel Operations Management.
• Ability to inspire and develop teams.

Responsibilities

• Manage key operational teams to ensure exceptional guest experience.
• Deliver operational and sales strategies alongside the Leadership Team.
• Support recruitment and training of department heads.
• Drive revenue through effective cost control.

Skills

Strong leadership skills

Financial performance driving

Guest service enhancement

Delegation and multi-tasking

Job description

A premium resort hotel is seeking a Deputy General Manager to lead operational teams and enhance guest experience. Responsibilities include managing departments, implementing operational strategies, and supporting staff development. Ideal candidates will have over 2 years of experience in hotel operations with strong leadership abilities. The role offers a competitive salary, career progression opportunities, and extensive employee benefits, including access to wages as earned and generous leave policies.