Deputy General Manager

WSH Group; West of England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading catering company in the UK seeks an experienced supervisor to assist in delivering high-quality catering services. The candidate will support the General Manager, supervise teams, and ensure compliance with food safety standards. A passion for food and previous experience in the hospitality industry is essential. This full-time position requires a proactive individual committed to maintaining service excellence. Applicants must have the Right to Work in the UK.

Qualifications

• Previous supervisory or assistant management experience in catering or hospitality.
• Understanding of kitchen operations and customer service.
• Experience managing a team and supporting staff training.

Responsibilities

• Support the General Manager in overseeing catering operations.
• Deliver excellent food standards and customer experience.
• Supervise and motivate catering teams.

Skills

Supervisory experience

Understanding of kitchen operations

Team management

Health & safety compliance

Interpersonal skills

Education or contract catering experience

Job description

Key Responsibilities

• Support the General Manager in overseeing day-to-day catering operations ensuring a high-quality and consistent service.
• Lead by example in delivering excellent food standards and customer experience.
• Supervise and motivate catering teams to perform efficiently and with pride.
• Help manage stock ordering and supplier relationships in line with budgetary targets.
• Maintain high standards of food safety hygiene and compliance with all relevant policies.
• Assist in planning and executing hospitality events and term‑time functions.
• Deputise in the absence of the General Manager taking ownership of operations and client communications.

Qualifications / Candidate Profile

• Previous supervisory or assistant management experience in a catering or hospitality environment.
• A food‑led individual with a good understanding of kitchen operations and customer service.
• Experience managing a team and supporting staff training and development.
• Knowledge of health & safety food safety and compliance procedures.
• Strong interpersonal skills and a proactive can‑do attitude.
• Experience in an education or contract catering setting is desirable but not essential.

Additional Information

We pride ourselves on:

People first – we are a company of individuals united in doing our best for our clients.

Great food always

Using only the best ingredients our food is fresh, authentic and tailored to each school age group and specific needs and preferences.

Food education

We educate pupils through food encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do

Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners and each other.

Fresh thinking

New ideas for food service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

Remote Work

No

Employment Type

Full‑time

Key Skills

ICT, Information Technology, Access, Delivery, E‑Learning, Legal Operations

Experience

years

Vacancy

1