Department IT Lead | The Newcastle upon Tyne Hospitals NHS Foundation Trust

The Newcastle upon Tyne Hospitals NHS Foundation Trust; North East; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading healthcare organization in the North East of England is seeking a qualified IT Lead to support its Microbiology and Virology Department. This role involves maintaining laboratory IT systems, troubleshooting issues, and overseeing the implementation of new technologies. Ideal candidates will possess strong IT management capabilities and knowledge of regulatory compliance. The organization offers a flexible working environment and supportive team structure.

Qualifications

• Experience in managing laboratory IT systems and ensuring compliance with regulatory standards.
• Proven skills in troubleshooting IT issues and collaborating across departments.
• Understanding of IT policies and governance within a healthcare environment.

Responsibilities

• Maintain laboratory IT systems and troubleshoot issues as they arise.
• Oversee the implementation of new IT systems and ensure compliance with Trust policies.
• Coordinate IT management activities for the Integrated Laboratory Medicine Directorate.

Skills

IT systems management

Troubleshooting

Collaboration with IT teams

Regulatory compliance knowledge

Job description

Overview

An exciting opportunity has arisen for a well-motivated, enthusiastic and suitably qualified IT Lead to work within our Microbiology and Virology Department. The successful candidate will support the Department by ensuring appropriate IT systems are available for use. They will work under the direction of the Integrated Laboratory Medicine IT Manager and the Microbiology and Virology Operational Site Managers.

Key Details

Interview date: Tuesday 20th January 2026
37 hours 30 minutes /week

Responsibilities

• Maintain laboratory IT systems.
• Troubleshoot issues as they arise.
• Oversee the Department aspect of the IT Helpdesk.
• Oversee the implementation of new IT systems, including first line testing.
• Ensure the Department complies with regulatory requirements such as Cyber Essentials.
• Liaise with Department management, Scientific Leads, Clinicians and IT colleagues in the Trust to ensure projects are completed to a high standard.

Additional IT Duties

• Coordinate, manage, maintain and implement information technology (IT) throughout the Directorate of Integrated Laboratory Medicine.
• Ensure all work is performed strictly in accordance with the Trust’s IM&T Policy and Procedures.
• Work closely with the Trust IT Department and the Directorate IT management team on issues such as APEX problem resolution, system development, linking systems between Trusts e.g. NPEX, Pathosys, telepathology, video conferencing, Order Communications and results reporting.
• Maintain and develop close, collaborative working relationships with the Trust’s IM&T Department.
• Support the respective Laboratory Manager with Departmental Information Governance, including the Information Asset Register and IT Risk Assessment.
• Oversee the Directorate aspect of the IT Helpdesk to track IT service requests.
• May be required to provide out of hours support during IT downtime to meet service needs.
• Ensure the risk of infection to yourself, colleagues, patients, relatives and visitors is minimised by familiarising with and adhering to Trust policies and guidance on infection prevention and control.

Working Conditions

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Sites

• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks

Benefits

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

Contact

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust