Dental Receptionist

Clyde Munro Dental Group; Clydebank; On-site; GBP 40,000 - 60,000; Part time

Job summary

A dental practice in Clydebank is seeking a part-time Receptionist to join their friendly team. You will provide a professional reception service, ensuring excellent patient care and managing appointment schedules. Relevant experience in a healthcare setting is preferred along with strong communication skills. This position offers competitive pay and various employee benefits, including professional development opportunities.

Benefits

Competitive pay scale

Career progression opportunities

Recommend a friend bonus

Company paid GDC fee

Professional Development

Wellbeing initiatives

Cycle to work scheme

Employee Assistance Programme

Enhanced family friendly policies

Birthday day off

Discounted dental treatments

Qualifications

• Relevant experience in a general practice environment is desirable.
• Proven track record in a patient-focused reception environment is required.
• Willing to demonstrate high levels of patient care.
• Ability to work independently and as part of a team.

Responsibilities

• Provide professional reception service and ensure excellent patient care.
• Maintain cleanliness standards of the reception.
• Manage the appointment book for all clinicians.

Skills

Customer service

Communication

Receptionist experience

Teamwork

Tools

Software of Excellence

Job description

Overview

Join our Team! We are excited to be recruiting a part-time Receptionist to join our friendly and welcoming team at Clyde Dental Practice, Clydebank. This role involves working 2 days a week on Mondays and Thursdays.

Clyde Dental Practice is based in the West of Glasgow, in the original shipbuilding area. We offer both NHS and private dental care, providing a warm welcome to existing and new patients, immediately making you feel at home and part of our family.

Your Role

You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.

Other duties include –

• Creating a welcoming environment for patients that sets them at ease from the outset
• Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
• Answering the telephone, making appointments and collecting patient charges

• Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive
• Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs

About You

• Relevant experience gained in a general practice environment is desirable
• Proven track record in a customer/patient focused reception environment is required
• Willing to demonstrate the highest levels of patient care
• The ability to work on own initiative as well as part of a team
• Enthusiastic, with an appetite to learn and develop new skills

Benefits

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –

• Competitive pay scale
• Career progression opportunities within the group
• Recommend a friend bonus
• Company paid GDC fee
• Professional Development – access to online training and educational assistance
• Wellbeing initiatives
• Cycle to work scheme
• Employee Assistance Programme
• Enhanced family friendly policies
• ‘You Days’ - a day off for moving house or getting married
• Birthday day off
• Service holidays
• Optical care
• Discounted dental treatments

Clyde Dental Practice – Part of Clyde Munro Group

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.

We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.