Delivery Manager (Environmental)

Urenco Group; Liverpool; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading environmental services company based in Liverpool is searching for a Delivery Manager (Environmental) to lead a team that delivers high-quality analytical services. The ideal candidate will have extensive laboratory experience and demonstrate strong leadership abilities while managing a team in a highly regulated environment. Responsibilities include customer communication, quality assurance, and continuous improvement of services provided by the team. This role offers opportunities for personal and professional growth.

Qualifications

• Extensive experience in an analytical chemistry laboratory or similar.
• Ability to work independently and manage workload.
• Experience in a regulated environment focusing on health and safety.

Responsibilities

• Lead a team of analysts to ensure quality analysis service.
• Communicate effectively with customers regarding service expectations.
• Conduct reviews and audits to ensure safety and quality.

Skills

Leadership skills

Attention to detail

Customer rapport

Continuous improvement

Health and safety compliance

Job description

Delivery Manager (Environmental)

Based at our Capenhurst Site, you’ll lead a team of Senior Analysts and Analysts to provide an exemplar chemistry analytical service to the Capenhurst site and the wider Urenco Group. You’ll also help shape the ongoing Chemistry Services strategy to ensure all customer expectations are met. We are committed to giving you opportunities to be your best, and if you meet some, but not all of what we’re looking for, please still apply.

Responsibilities

• Lead a team of Senior Analysts and Analysts to ensure that an exemplar production analysis service is provided to UUK and UCP
• Work with other senior members of the department to identify future services and implement them, whilst fostering a culture of continuous improvement and introducing new analytical methods and improved working practices
• Communicate effectively with customers, through informal and formal means, to ensure a high‑quality and proactive production analysis service
• Review and approve results prior to reporting to the customer
• Carry out reviews of working methods, processes and practices to ensure all work is carried out safely
• Conduct quality and method audits, programme them and take responsibility for the implementation of remedial actions, communicating such actions to the team to maintain an efficient service across the department
• Responsible and accountable for radiological surveys and routine radiological monitoring
• Act on behalf of the CS Manager in their absence

Qualifications

• Extensive experience of working in a busy analytical chemistry laboratory or other laboratory environment
• Experience introducing and following procedures and practices within a laboratory requiring a high level of attention to detail
• Experience working in a highly regulated environment with a significant focus on health and safety
• Effective leadership skills with the ability to set objectives, monitor completion and manage individual and collective performance whilst maintaining high levels of engagement within a team
• Ability to work on own initiative and programme own work
• Ability to establish rapport with customers in order to understand their requirements and provide solutions that meet or exceed their needs
• Able to identify opportunities to improve the services of the department and realise benefits
• Understanding of criticality control requirements and the handling of chemicals (COSHH)
• Ideally you will have experience working in an accredited lab with knowledge of ISO17025, GLP, GMP or GxP