Delivery Manager

MacGregor Black; Swindon; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading logistics company in Swindon is seeking an experienced Delivery Manager to oversee daily operations. This role involves managing delivery activities, ensuring compliance with transport legislation, and leading a team of drivers. The ideal candidate has a strong background in logistics and a focus on continual improvement. Competitive salary range of £35-40k plus benefits is offered.

Benefits

Benefits package

Qualifications

• Proven experience in delivery/logistics/transport management, ideally within FMCG distribution.
• Excellent leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.

Responsibilities

• Manage daily delivery operations including route planning, driver supervision, and vehicle scheduling.
• Lead and develop a team of delivery drivers to maintain high performance.
• Monitor and report on key delivery KPIs including customer satisfaction.

Skills

Delivery/logistics management

Understanding of UK road transport legislation

Leadership skills

Problem-solving ability

Customer service focus

Education

CPC (Certificate of Professional Competence)

Tools

Routing/transport management systems

Microsoft Office

Job description

Delivery Manager

Are you an experienced logistics professional with a background in transport management?

Do you have a proven track record of ensuring fleet and delivery compliance with legal and company standards?

Are you CI focused, always looking to improve and add value to processes?

MacGregor Black is partnering with a Distribution Business on the search for a Delivery Manager. This is a perm role based in Swindon.

Key Responsibilities:

• Manage daily delivery operations including route planning, driver supervision, and vehicle scheduling.
• Ensure all deliveries are completed accurately, on time, and in line with customer expectations.
• Lead, motivate and develop a team of delivery drivers and support staff to maintain high performance and morale.
• Monitor and report on key delivery KPIs including OTIF (On Time in Full), customer satisfaction, and fuel efficiency.
• Ensure all vehicles are maintained, inspected and compliant with relevant legislation and company policies (including DVSA standards).
• Work closely with the warehouse and stock control teams to ensure accurate and efficient dispatch of orders.
• Manage driver rotas, holidays and absence to ensure continuous delivery coverage.
• Investigate delivery discrepancies, delays or customer complaints, and implement effective resolutions.
• Support health and safety initiatives and maintain a strong safety culture within the delivery operation.
• Maintain up-to-date knowledge of transport regulations and always ensure full compliance.

What We're Looking For:

• Proven experience in delivery/logistics/transport management, ideally within an FMCG distribution environment.
• Strong understanding of UK road transport legislation and compliance.
• Excellent leadership and team management skills.
• Competent in using routing/transport management systems and Microsoft Office.
• Strong problem-solving ability and a proactive approach to process improvement.
• Good communication and interpersonal skills, with a focus on customer service.
• Ability to work under pressure and manage multiple priorities effectively.
• CPC (Certificate of Professional Competence) desirable but not essential.

Salary - £35-40k + benefits.

Please contact Rob Blackburn today for further information.