Delivery Excellence Leader: Scale & Elevate Services

Camino Search; City Of London; On-site; GBP 75,000 - 100,000; Full time

Job summary

A leading fund partner in the UK seeks a Delivery Excellence Centre Lead to enhance service delivery standards. The successful candidate will establish methodologies, monitor performance, and drive continuous improvements. The role requires strong experience in Professional Services and SaaS, along with skills in communication and problem-solving. This position promises an impactful role in driving transformation and operational excellence across teams.

Qualifications

• 8–15 years of relevant experience in delivery, consulting, or operational leadership roles.
• Strong understanding of SaaS delivery models and implementation cycles.
• Skilled at analyzing data, diagnosing issues, and synthesizing insights.

Responsibilities

• Establish and maintain delivery methodologies, frameworks, and best practices.
• Monitor project and program performance and drive targeted interventions.
• Drive continuous improvement initiatives focused on speed, cost, quality, and customer value.

Skills

Professional Services background

Understanding of SaaS delivery

Analytical skills

Clear communication

Problem-solving

Continuous improvement mindset

Education

Relevant experience in delivery or operations

Tools

PSA tools or resource management systems

Job description

A leading fund partner in the UK seeks a Delivery Excellence Centre Lead to enhance service delivery standards. The successful candidate will establish methodologies, monitor performance, and drive continuous improvements. The role requires strong experience in Professional Services and SaaS, along with skills in communication and problem-solving. This position promises an impactful role in driving transformation and operational excellence across teams.