Delivery Driver - West Drayton

Ocado; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading delivery service provider in London is seeking Customer Service Team Members to deliver top-quality products efficiently and enhance customer experiences. The role requires a full UK or EU driving licence and good communication skills. Employees earn £13.44 per hour with potential for premium pay, working varied shifts that include evenings and weekends. The position offers comprehensive benefits, including a company pension and discounts on shopping, emphasizing inclusivity for all individuals.

Benefits

Company pension with up to 7% matched contributions

Enhanced digital health service

High-street shopping discounts

Life insurance coverage

15% off with Ocado.com

Voluntary dental and travel insurance

Qualifications

• Full UK or EU driving licence required.
• Minimum of 6 months driving experience, 12 months preferred.
• Must be over 18 to handle alcohol products.

Responsibilities

• Deliver top-quality products on time and efficiently.
• Interact with customers and ensure an outstanding customer experience.
• Work varying shifts including evenings and weekends.

Skills

Good communication skills

Job description

Overview

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. Our mission is to provide an outstanding customer experience. While others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top‑quality products on time and in an efficient manner.

You’ll be on the road regardless of the weather, but you will never have to fight over the radio—sing along as loud as you like! We use automated technology to pre‑plan your route and pre‑load your van. Everyone’s groceries arrive at different times, so our working patterns involve evenings and weekends in addition to weekdays. On top of your base pay, you will receive premiums that increase your average hourly earnings to £13.95 per hour, with enhanced overtime available to help fund those special occasions. All breaks are paid, so you are paid for every minute at work. Shifts will vary, and more information is included at the bottom of this advert to help you understand what that might look like.

Benefits

• Company pension of up to 7% matched contributions after just 3 months
• Enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
• Hundreds of high‑street shopping, entertainment and restaurant discounts
• Life insurance coverage from day one of employment
• 15% off your weekly shop with Ocado.com
• Other voluntary benefits such as dental and travel insurance at a discounted price

Driving Licence Requirements

• Full UK or EU driving licence
• Minimum of 6 months driving experience (12 months desirable)
• Maximum of 6 penalty points
• No driving disqualifications in the past 5 years
• Must be over 18 to handle alcohol products
• Good communication skills for a customer‑facing role

How to Apply

Fill in an online application—no CV needed. Our friendly recruitment team will contact you to conduct an online licence check and right‑to‑work checks. You will be invited to take a site tour to meet the team for a question‑and‑answer session. We will run a Disclosure Barring System check (DBS). Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start!

Contract & Working Hours

Contract type: Permanent Contract hours: 40 hours (including paid breaks) You will be required to work any 5 days out of 7, working 8‑hour shifts, and you will receive further information during pre‑boarding. Shifts are AM & PM, starting as early as 05:30 am and finishing up to 12:00 pm (midnight). Please check your commute time before applying. Your shift rota will be released up to 13 weeks in advance.

Pay Structure

• Basic rate: £13.44 (Monday to Saturday)
• Evening premium (from 6 pm): £1.12
• Sunday day premium: £1.34
• Sunday evening premium: £2.58
• Overtime (Monday to Saturday, day shift): £16.80
• Overtime (Monday to Saturday, evening shift): £18.20

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. Whatever your background or story, you’ll find a home at Ocado Logistics.