Delivery Driver - Milton Keynes

Ocado; Northampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading logistics provider in Northampton is seeking a Customer Service Team Member (Delivery Driver) to deliver quality products efficiently. Responsibilities include managing deliveries, planning routes, and adhering to customer standards. Candidates must hold a UK or EU driving license, have strong communication skills, and be over 18 for alcohol delivery. Training is provided. Benefits include a pension plan, health services, and discounts. The role is permanent with hourly pay starting at £12.72.

Benefits

Company pension up to 7% matched after 3 months

Enhanced digital health and wellbeing service

Discounts on shopping, entertainment, and restaurants

Life insurance from day one

15% off weekly shop with Ocado.com

Voluntary benefits for dental and travel insurance

Career progression opportunities

Qualifications

• Full UK or EU driving license.
• Minimum of 6 months driving experience (12 months desirable).
• Maximum of 6 penalty points.
• No driving disqualifications in the past 5 years.
• Over 18 years of age for alcohol delivery.
• No prior experience required; training will be provided.

Responsibilities

• Deliver top‑quality products on time and efficiently.
• Pre‑plan routes and pre‑load vans using automated technology.
• Manage deliveries in all weather conditions and traffic situations.
• Adhere to customer‑facing standards and maintain a positive attitude.
• Report and manage any incidents or delays promptly.
• Assist with the handling of alcohol products when required.

Skills

Good communication skills

Job description

Customer Service Team Member (Delivery Driver) – Ocado Logistics

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. Our mission is to provide an outstanding customer experience.

Responsibilities

• Deliver top‑quality products on time and efficiently.
• Pre‑plan routes and pre‑load vans using automated technology.
• Manage deliveries in all weather conditions and traffic situations.
• Adhere to customer‑facing standards and maintain a positive attitude.
• Report and manage any incidents or delays promptly.
• Assist with the handling of alcohol products when required.

Qualifications & Requirements

• Full UK or EU driving licence.
• Minimum of 6 months driving experience (12 months desirable).
• Maximum of 6 penalty points.
• No driving disqualifications in the past 5 years.
• Over 18 years of age for alcohol delivery.
• Good communication skills – essential for a customer‑facing role.
• No prior experience required; training will be provided.

Benefits

• Company pension up to 7% matched after 3 months.
• Enhanced digital health and wellbeing service with virtual GP appointments.
• Hundreds of high‑street shopping, entertainment and restaurant discounts.
• Life insurance coverage from day one.
• 15% off weekly shop with Ocado.com.
• Voluntary benefits – dental and travel insurance at discounted rates.
• Career progression opportunities – 87% of salaried roles filled internally.

Contract, Hours & Pay

• Contract type: Permanent.
• Hours: 40 per week (including paid breaks).
• Work any 5 days out of 7 with 8‑hour shifts.
• Shifts: AM & PM, from 05:30 to 12:00 midnight.
• Pay structure: Monthly via a 4‑week cycle.
• Hourly rates:
  • Basic Monday‑Saturday: £12.72.
  • Evening premium (from 6 pm): £1.12.
  • Sunday day premium: £1.27.
  • Sunday evening premium: £2.50.
  • Overtime – Monday‑Saturday day shift: £15.90.
  • Overtime – Monday‑Saturday evening shift: £17.30.
• Paid breaks – all minutes at work are paid.

How to Apply

Fill in an online application – a CV is not required. Our recruitment team will contact you for an online licence check, right‑to‑work checks, a site tour, and a light‑touch interview. We will run a Disclosure Barring System (DBS) check. Once completed, you will be offered the role and your career with Ocado Logistics will start.

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all. Whatever your background or story, you'll find a home at Ocado Logistics.