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A leading logistics company is seeking Customer Service Team Members in Dartford. You will deliver quality goods while ensuring an outstanding customer experience. This role involves working evenings and weekends, with a base pay of £13.26 per hour, increasing with overtime and premiums. No experience is required; training will be provided. A full UK or EU driving licence is essential, and good communication skills are a must.
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.
You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like. In return, we use our automated technology to pre plan your route and pre-load your van.
Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays. On top of your base pay you will receive premiums that will increase your average hourly earnings to £13.75 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions. All your breaks are paid, meaning for every minute at work you get paid.
(More information is included at the bottom of this advert to help you understand what that might look like.)
We offer a shopping list of perks that you can tailor to suit your lifestyle, including a pension, wellbeing services, discounts, and more.
You don’t need any previous experience to join our good-natured team—our training team will do the rest. You will need the following Driving Licence Requirements.
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are essential.
Contract Type: Permanent
Contract Hours: 40 hours (including paid breaks)
Contracted days: You will be required to work any 5 days out of 7, with 8 hour shifts. Further information provided during pre-boarding.
Shifts: AM & PM. You may start as early as 05:30 and finish as late as 12:00 (midnight). You will receive your shift rota up to 13 weeks in advance.
Pay Structure: The position is lunar paid (paid every 4 weeks on a monthly schedule).
Monday to Saturday (Basic Rate): £13.26
Evening Premium (from 6pm): £1.12
Sunday Day Premium: £1.33
Sunday Evening Premium: £2.56
Overtime rate Monday to Saturday (Day Shift): £16.58
Overtime rate Monday to Saturday (Evening Shift): £17.98
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.