Delicatessen Team Member

Bamford Collection; Moreton-in-Marsh; On-site; Full time

Job summary

A leading luxury farm shop in the Cotswolds is seeking a dedicated Delicatessen Team Member. The position involves managing daily operations, providing exceptional customer service, and ensuring product quality at the fresh food counter. You should be a food enthusiast with strong customer service skills, attention to detail, and a proactive demeanor. This full-time role requires working 32 hours per week, including weekends, offering competitive compensation and various benefits.

Benefits

Employee discounts on products

Subsidised private medical insurance

Paid volunteering days

Pension scheme contributions

24-hour mental health support

Qualifications

• Experience in retail or hospitality (especially with fresh food) is a plus.
• Ability to thrive in a fast-paced, customer-focused environment.
• Strong organisational and time management skills.

Responsibilities

• Support with daily operations at the deli counter.
• Provide expert product knowledge and customer service.
• Monitor stock levels and manage inventory.

Skills

Outstanding customer service skills

Knowledge of fresh ingredients

Organisational skills

Team player

Attention to detail

Job description

Overview

The Daylesford Organic in the Cotswolds is looking for a dedicated Delicatessen Team Member to join the heart of our luxury farm shop, working with the finest selection of fresh meats, cheeses, deli items, and seasonal produce.,

Responsibilities

• Support with the daily operation of the fresh food and artisan deli counter, ensuring products are expertly displayed, replenished, and maintained to the highest standards of freshness and quality.
• Product Knowledge: Provide expert knowledge and advice on our range of artisan deli products, fresh produce, meats, cheeses, and other specialty items. Offer suggestions, pairings, and recipe ideas to enhance the customer experience.
• Customer Service: Deliver exceptional customer service, ensuring every customer feels valued and receives personalised recommendations based on their needs. Handle any customer inquiries or concerns with professionalism and care. Share your food knowledge and help customers discover something new.
• Stock Management: Monitor stock levels, manage product rotation (FIFO), and coordinate with suppliers to ensure a consistent supply of fresh, quality items. Ensure proper storage, handling, and temperature controls for all perishable products.

Qualifications

• You will thrive in a fast-paced, customer-focused environment and love curating exceptional retail experiences., A true food enthusiast with a passion for fresh ingredients and fine artisanal products.
• Outstanding customer service skills and a friendly, professional manner.
• Experience in retail or hospitality (especially with fresh food) is a plus.
• A team player with great energy and a proactive mindset.
• Passionate about creating memorable experiences for every customer.
• A brand champion who believes wholeheartedly on the importance of the Bamford brand and products.
• Attention to detail for accurate stock management and inventory control.
• Strong organisational and time management skills for handling bookings and sales targets.
• Natural multi-tasker with a can-do, flexible attitude & positive energy.
• Your professionalism and attitude will reflect the brand.
• This role is full time, based on 32 hours per week including weekends.

Compensation & Benefits

• Salary: 12.38 per hour (Paid Weekly).
• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.