Debt Recovery Leader — UK Collections & Compliance

Vero HR; Basingstoke; On-site; GBP 51,000 - 60,000; Full time

Job summary

A financial services firm is seeking a Collections Manager to lead the UK collections team and implement effective debt recovery strategies. This role requires a strong leader with proven experience in debt recovery within financial services and an in-depth understanding of UK collections law. The ideal candidate will ensure compliance, manage litigation processes, and drive continuous improvement within the team. In return, a highly competitive salary and generous benefits package are being offered.

Benefits

Highly competitive salary

Discretionary bonus scheme

25 days annual leave plus bank holidays

Employee Assistance Programme

Social events throughout the year

Qualifications

• Proven experience in debt recovery and collections management within financial services.
• Strong leadership and communication skills, with the ability to influence at all levels.
• Excellent knowledge of UK collections law, GDPR, and AML regulations.

Responsibilities

• Lead and support the UK collections team to maximise recovery performance.
• Manage arrears accounts in line with company standards and FCA regulations.
• Oversee litigation and insolvency processes, liaising with solicitors and advocates as required.

Skills

Leadership skills

Communication skills

Knowledge of UK collections law

Results-driven mindset

Understanding of GDPR and AML regulations

Job description

A financial services firm is seeking a Collections Manager to lead the UK collections team and implement effective debt recovery strategies. This role requires a strong leader with proven experience in debt recovery within financial services and an in-depth understanding of UK collections law. The ideal candidate will ensure compliance, manage litigation processes, and drive continuous improvement within the team. In return, a highly competitive salary and generous benefits package are being offered.