DCA Administrative Assistant - Potters Bar

Caretech; Little Heath; On-site; GBP 22,000 - 28,000; Full time

Job summary

A UK-based care services provider is seeking an organized and confident Administrative Assistant for their busy office in Potters Bar. The role involves vital administrative support for Supported Living services, including managing files, producing reports, and overseeing office operations. Candidates should possess strong admin and IT skills, a friendly telephone manner, and the ability to work well in a team. The employer will cover the expense for the required DBS disclosure to ensure confidentiality and compliance with policies.

Benefits

DBS disclosure expense covered

Team-building activities

Qualifications

• Strong admin & IT skills are essential for the role.
• A friendly, professional telephone manner is required.
• Ability to stay organized and contribute to teamwork is crucial.

Responsibilities

• General administration tasks including word processing and data entry.
• Maintain filing systems and manage electronic records.
• Attend and minute meetings as required.

Skills

Strong admin & IT skills

Friendly, professional telephone manner

Organizational skills

Teamwork

Job description

Overview

We're looking for an organised, confident Administrative Assistant to join our busy DCA office in Potters Bar. You'll provide vital admin support to our Supported Living services – from managing files and producing reports to handling calls, taking minutes, and keeping our office running smoothly.

Responsibilities

• General administration – word processing, data entry, reports, letters, photocopying, scanning, and uploading documents.
• Maintain and organise filing systems, records, and correspondence.
• Manage electronic file systems and oversee office operations.
• Take messages, arrange appointments, and follow up on queries.
• Attend and minute meetings as required.
• Produce the monthly staff newsletter.
• Liaise with managers, deputy managers, stakeholders, and other departments.
• Order stationery and clinic supplies for services.
• Support with training, recruitment, financial procedures, and internal reporting.
• Ensure accurate record‑keeping and smooth administrative systems.
• Assist with ad hoc tasks and contribute to team‑building activities.
• Ensure confidentiality and compliance with company policies.

Qualifications

• Strong admin & IT skills.
• Friendly, professional telephone manner.
• Ability to stay organised and work as part of a team.
• Enhanced DBS disclosure required before commencement (expense borne by the employer).

Benefits

CareTech Community Services Ltd is a provider of specialist social care services supporting 5,000 adults with a wide range of needs across more than 300 services in the UK. We are committed to the highest standards of care and governance, and we provide innovative care pathways for people to live in community settings. The employer covers the DBS disclosure expense.