DCA Administrative Assistant - Potters Bar

Caretech; England; On-site; GBP 24,000; Full time

Job summary

A leading social care provider is seeking an organised Administrative Assistant for their DCA office in Potters Bar. The role involves providing essential administrative support to ensure smooth operations. Responsibilities include managing files, producing reports, handling calls, and taking minutes. Ideal candidates will have strong admin skills and a professional telephone manner. The position offers a competitive salary, holiday benefits, and a supportive work environment.

Benefits

28 days holiday (including bank holidays)

Flexible holiday purchase scheme

Paid DBS check

Pension & Employee Assistance Programme

Career development & recognition schemes

Refer a Friend bonus (£250)

Qualifications

• Strong admin & IT skills are essential to manage the office.
• Professional telephone manner required for client interaction.
• Organisational skills needed to assist in office operations.

Responsibilities

• Provide general administration support: word processing and data entry.
• Maintain filing systems and manage electronic records.
• Assist with meeting minutes and appointment scheduling.
• Liaise with multiple stakeholders across departments.
• Produce newsletters and manage office supplies.

Skills

Strong admin & IT skills

Friendly, professional telephone manner

Ability to stay organised and work as part of a team

Job description

Administrative Assistant - DCA Office (Potters Bar)

Annual Salary: £23,868.00 Hours: 37.5 per week Location: Potters Bar

We're looking for an organised, confident Administrative Assistant to join our busy DCA office in Potters Bar. You'll provide vital admin support to our Supported Living services - from managing files and producing reports to handling calls, taking minutes, and keeping our office running smoothly.

What you’ll need:

• Strong admin & IT skills
• Friendly, professional telephone manner
• Ability to stay organised and work as part of a team

What we offer:

• 28 days holiday (incl. bank hols)
• Flexible holiday purchase scheme
• Paid DBS check
• Pension & Employee Assistance Programme
• Career development & recognition schemes
• Refer a Friend bonus (£250)

Key Responsibilities

• General administration: word processing, data entry, reports, letters, photocopying, scanning, and uploading documents.
• Maintain and organise filing systems, records, and correspondence.
• Manage electronic file systems and oversee office operations.
• Take messages, arrange appointments, and follow up on queries.
• Attend and minute meetings as required.
• Produce the monthly staff newsletter.
• Liaise with managers, deputy managers, stakeholders, and other departments.
• Order stationery and clinicare supplies for services.
• Support with training, recruitment, financial procedures, and internal reporting.
• Ensure accurate record-keeping and smooth administrative systems.
• Assist with ad hoc tasks and contribute to team-building activities.
• Ensure confidentiality and compliance with company policies.

General Tasks:

• To report any incident or accident to senior staff.
• To ensure that CareTech's policy is positive.
• To participate in the organisation staff appraisal system.
• To accept training opportunities when they are identified.
• To ensure that all information is treated as confidential unless otherwise directed.
• To cover any other reasonable duties required by the Company.

The Organisation:

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.

CareTech Community Services are proud to inform you that they are a "Disability Confident Leader".

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage.