Database Officer

Tetra Tech, Inc.; Chester; Hybrid; GBP 28,000 - 32,000; Part time

Job summary

A UK/European Trade Association is looking for a Database Officer to manage and enhance their CRM/CMS. This part-time role (30 hours/week) based in Cheshire offers a hybrid working model. Key responsibilities include optimizing member experience, providing first-line IT support, and ensuring data compliance. Ideal candidates will have CRM experience, strong communication skills, and a tech-savvy approach. The position offers a salary between £28k–£32k pro rata and comprehensive benefits including 25 days holiday and a friendly team environment.

Benefits

25 days holiday + bank holidays

Volunteering day

Annual staff day

Bonuses

Hybrid working option

Collaborative team environment

Qualifications

• Experience with CRM/CMS in a membership or customer-focused context.
• Detail-driven and able to manage data effectively.
• Strong communicator with problem-solving skills.

Responsibilities

• Manage and improve the membership CRM/CMS.
• Support onboarding, renewals, and member communications.
• Update website and digital content.
• Produce reporting and ensure GDPR compliance.
• Provide first-line IT support.

Skills

CRM/CMS experience

Data confidence

Strong communication

Problem-solving skills

Tech-savvy

Tools

Xero

Ready Membership

Pixelate

Job description

Position Overview

Database Officer (Part‑Time, 30 Hours a Week) – UK/European Trade Association, Hybrid (Cheshire)

Salary: £28k‑£32k pro rata + comprehensive benefits.

We’re looking for a tech‑savvy professional to elevate digital operations, improve member experience, and support CRM/CMS development (Ready Membership).

Responsibilities

• Manage & improve the membership CRM/CMS.
• Support onboarding, renewals & member communications.
• Update website and digital content.
• Produce reporting, data insights & ensure GDPR compliance.
• Provide first‑line IT support.
• Assist events, bookings & payments (Xero).
• Explore and use new AI‑driven digital tools.

Qualifications

• Experience with CRM/CMS, preferably in a membership or customer‑focused context.
• Data‑confident, detail‑driven and tech‑minded.
• Strong communicator and problem‑solver.
• Experience with Ready Membership / Pixelate is a bonus.

Benefits

• Hybrid working option.
• Friendly, collaborative team.
• Exciting digital roadmap for 2026‑25.
• 25 days holiday + bank holidays, volunteering day, annual staff day & bonuses.

Interested? Get in touch to apply.