Data Entry Agent - Clerical - Full Time - Swansea MA (Entry Level)

Cardi's Furniture & Mattresses; Swansea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional furniture retailer in Swansea is looking for a Data Entry Agent to support the Purchasing department. The role includes tracking orders, preparing documentation, and performing data entry tasks. Ideal candidates will have strong organizational skills, attention to detail, and effective communication abilities. This entry-level position requires a high school diploma and offers a starting pay of $18/hour.

Qualifications

• Must communicate effectively in English, both verbally and in writing.
• Detail-oriented with excellent organizational skills.
• Demonstrated ability to manage multiple tasks/projects in a fast-paced environment.

Responsibilities

• Contact suppliers to track delivery of orders.
• Prepare and maintain purchasing documents and reports.
• Perform data entry and create orders in the computer system.

Skills

Effective communication in English

Detail-oriented with organizational skills

Customer orientation

Strong analytical and problem-solving skills

Time management skills

Education

High school diploma or GED

Tools

Word

Excel

PowerPoint

Acrobat

Job description

Overview

Primary purpose is to win each day by delivering extraordinary service and value to each customer, every day. A Data Entry Agent for the Purchasing department is responsible for producing favorable outcomes for all customers, fellow team members, the company and the communities we serve.

This is an entry-level position that is designed to create a career path for an individual to succeed in a fast paced purchasing department. In this role you should be well organized with strong communications skills and attention to detail.

Pay Rate $18.00 Hourly

Responsibilities

• Contact suppliers to track and expedite delivery of orders. Update estimated dates of arrival and notify buyers of outstanding and overdue delivery of orders.
• Prepare and maintain purchasing documents and reports.
• Data entry.
• Create special orders in computer system.
• Create sales orders and purchase orders from website. Update customers with estimated dates of arrival.
• Proofread orders and resolve discrepancies and/or correct inaccuracies.
• Address invoice and acknowledgement concerns.
• Interact and respond to all incoming calls / inquiries from customers, sales staff, factories, management and other departments via e-mail and telephone in a professional manner and in accordance with company and department objectives, policies and procedures. This includes translating with non-English speaking customers if able.
• Visit store locations as needed. Actively participate in setting up new showrooms. This includes facilitating assisting with the physical opening and tagging of product.
• Work alongside the clearance team in life-cycle and pricing of discontinue product.
• Demonstrate customer-focused attitude consistent with company guidelines.
• Models company image and culture through positive attitude, spirit of cooperation, appearance and respect for company policies and procedures on every aspect of role functions.
• Performs other functions as needed and required.

Availability on Holidays and Holiday weekends as needed.

Qualifications

Required Skills

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements below are representative of the knowledge, skill, ability and/or physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Knowledge/Skills/Abilities

• Ability to communicate effectively in English, both verbally and in writing.
• Detail Oriented with excellent organizational skills.
• Demonstrated ability to handle ( planning and managing ) multiple tasks/projects simultaneously in a fast paced environment. Ability to work independently.
• Strong customer orientation
• Strong analytical and problem solving skills.
• Proficient with Word, Acrobat, Power Point and Excel, and working knowledge of computer operating system.
• Time management skills.
• Ability to maintain confidentiality concerning pricing formulas, vendor contracts, etc.
• Be honest and trustworthy; demonstrate strong work ethics. Proficient in public speaking preferred.

Working Environment / Physical Requirements

Work performed in an office environment. Extensive amount of sitting and using office equipment and computers. Average mobility to move around an office environment and ability to do some lifting of supplies and materials from time to time. Working area is in a busy, open area office. Sensory demands - spends extensive time in intense concentration, entering financial information on a computer which requires attention to detail and high levels of accuracy. Must meet deadlines. Occasional travel to various store locations, buyer markets and suppliers. Flexible schedule (nights, weekends and key days as business requires).

Education/Certification/Licensure

High school diploma or general education degree (GED) required.

Experience

A minimum of one (1) year of related experience working in a retail or clerical environment preferred.