Data Analyst - Rectification & Customer Impact (Hybrid)

lloyds banking group; Birmingham; Hybrid; GBP 44,000 - 50,000; Full time

Job summary

A leading financial services company is seeking a Rectification Data Analyst in Birmingham. The role involves analyzing customer data using SQL/SAS to identify and rectify issues efficiently. Candidates should have strong coding skills, critical thinking abilities, and excellent communication skills to present complex data. This is a full-time role with a hybrid working pattern, offering a competitive salary and a wide-ranging benefits package including a generous pension contribution and holiday entitlement.

Benefits

Generous pension contribution

Annual bonus awards

Discounted shopping benefits

28 days holiday plus bank holidays

Wellbeing initiatives

Generous parental leave policies

Qualifications

• Experience coding using SQL or SAS to manipulate data.
• Practical application of coding skills in a data analysis role.
• Ability to present complex data issues to non-technical audiences.
• Attention to detail and problem-solving capabilities.

Responsibilities

• Use data skills to rectify customer issues effectively.
• Analyze and develop data to identify customer impacts.
• Collaborate with colleagues for process improvement.

Skills

SQL

SAS

Critical thinking

Good communication

Tools

Python

Big Query

Job description

A leading financial services company is seeking a Rectification Data Analyst in Birmingham. The role involves analyzing customer data using SQL/SAS to identify and rectify issues efficiently. Candidates should have strong coding skills, critical thinking abilities, and excellent communication skills to present complex data. This is a full-time role with a hybrid working pattern, offering a competitive salary and a wide-ranging benefits package including a generous pension contribution and holiday entitlement.