Data Analyst & Coach

The Dudley Group NHS Foundation Trust; Dudley; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization in Dudley is hiring a Data Analyst and Coach to join their quality improvement team. The role involves researching, analyzing, and presenting data engagingly while coaching staff in data utilization for enhancements. Ideal candidates will have strong communication skills and be well-versed in analytical techniques. This position also requires flexibility to work across multiple sites as part of a collaborative initiative focused on enhancing patient care.

Qualifications

• High competency in communication, both written and verbal.
• Ability to coach staff in the use of data for improvement.
• Continual development of analytical techniques and tools.

Responsibilities

• Research, analyse and present data engagingly.
• Coach staff on using data for improvement.
• Prepare data packs for improvement events.

Skills

Data analysis

Communication skills

Coaching

Organizational skills

Tools

Business Intelligence (BI) tools

Job description

Do you love data and strive to make data accessible to all? The Improving Together team at The Dudley Group NHS Foundation Trust are looking for a Data Analyst and Coach who is passionate about improvement and using data to focus our curiosity. You will be joining an established quality improvement team that supports the trust to develop an improvement mindset, empowering staff to make change, improving our patients and staff’s experience.

Responsibilities

• Research, analyse and present data in an engaging way.
• Coach staff in the use of data for improvement.
• Prepare, deliver and maintain data packs for improvement events and performance boards.
• Support the data analysis and deliver for the management system.
• Present data and train data tools in an engaging and interactive way.
• Provide high‑quality visual management for the Improving Together team.
• Collect, analyse and report data measures associated with improvement activity.
• Coach staff in the use of data relevant to their service or department.
• Gather requirements – determine reporting requirements through a consultative process.
• Develop the data architecture to support data mining and drill‑down reporting by roles and across pathways.
• Identify data analytic techniques to support analyses and optimise the design of clinical workflows, defining measures to support operational improvements.
• Prepare and maintain data packs for improvement events and performance boards.
• Provide data to support The Dudley Group’s management systems.
• Deliver high‑quality engaging and interactive training including Plot the Dots training and data presentations at improvement events.
• Create and update BI dashboards, presenting data in an engaging and accessible way with an improvement focus to provide insight and support decision making.
• Support the maintenance and development of social media and intranet pages in a creative and visually engaging manner.

Behavioural Skills

A high competency in all forms of communication is essential – one‑to‑one, in meetings, written, verbal, teaching and presentation skills. It is also important to be able to choose a style of communication appropriate to the situation and audience ranging from operational and clinical staff to presenting formal reports to clinical leads. The Data Analyst is required to demonstrate continuously high standards of customer care as well as the ability to respond efficiently and effectively to rapidly changing technical and business developments and ever‑expanding user expectations. Solid organisational skills, multi‑tasking and prioritising are fundamental to the post‑holder’s success. There will also be an opportunity in this role to develop improvement workshop facilitation skills.

Knowledge and Experience

The post holder will continually develop their working understanding of analytical techniques and tools, evaluate business processes in action in an acute hospital to facilitate effective engagement and collaborate with operational staff to analyse processes and develop data analytics to identify opportunities and optimise practice. The post holder will also keep themselves up to date with population health developments and big data analytical methods.

Using AI for Job Applications

Whilst we encourage the use of technology to help manage time and support innovation, it is your responsibility to ensure your application is personalised and clearly reflects your own skills and experiences. Over‑reliance on AI‑generated content may result in your application being rejected. The use of AI during assessments, including interviews, is not permitted unless it has been pre‑approved as part of a reasonable adjustment.

Multi‑site Working

The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing "better, faster and safer care to the population of the Black Country and beyond". This post may require working flexibly across the four partner Trusts to better meet patient and service needs.

Sponsorship and Immigration

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered, dependent upon Job Role and Salary needed to meet the criteria for sponsorship, alongside all other applications. Please provide full and accurate details of your current immigration status on the application form.

Recruitment Equality Statement

We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups... (the full EEO statement continues as provided in the original description)

By submitting an application for a position with this organisation, you are declaring that the information given is true and complete; any deliberate omission, falsification or misrepresentation will be grounds for rejecting the application or subsequent dismissal.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Please note, preference will be given to at risk employees.