Damp and Mould Operative

Places for People; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading social enterprise based in Greater London is seeking a candidate for a role focused on the operational delivery of services related to damp and mould cases. Responsibilities include hands-on treatment, ensuring regulatory compliance, and providing customer support. The ideal candidate will possess technical competence in damp and mould treatment, thrive in dynamic environments, and hold a valid driving license. The position offers a competitive salary, pension contributions, generous leave, and additional perks.

Benefits

Competitive salary with yearly review

Pension with matched contributions up to 7%

Up to 35 days holiday

Cashback plan for healthcare costs

Bonus scheme for colleagues

Training and development

Discounts from shops and cinemas

Qualifications

• Must demonstrate skills in treatment, prevention, and removal of damp and mould.
• Ability to manage competing demands and prioritize workloads.

Responsibilities

• Deliver services related to damp and mould cases.
• Provide advice and support to customers regarding causation.
• Ensure regulatory compliance.

Skills

Technical competence in damp and mould treatment

Proficiency in Microsoft products

Ability to work in a fast-paced environment

Driving license

Tools

Salesforce

Job description

Job Overview

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a community that cares about you!

More about yourrole

This role relates to the operational delivery of services related to damp and mould cases and includes the hands-on treatment and removal of mould, ensuring regulatory compliance, and enhancing service delivery to meet customer needs effectively. Much more than a focus on the hazard removal element itself, you'll be working with our customers offering helpful advice and support to understand causation and work on longer term mitigation of the occurrence of damp & mould. Taking an empathetic, flexible, case by case approach you will take into account both the severity of the issue being reported and any Customer (relevant) vulnerabilities.

At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position.

For more information, please download our job profile available on our website.

Essential Criteria

• Due to the patch you are covering you will need to reside in the WC postcode.
• You must possess a valid driving license.

More about you

The post holder must be technically competent, demonstrate appropriate skills and experience in the treatment, causation, prevention, and removal of damp and mould, including associated repairs. The role requires the ability to thrive in a fast-paced, complex, and dynamic team environment, effectively prioritising workloads and managing competing demands. Proficiency in Microsoft products and business systems, including Salesforce.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.