Damp and Mould Operative

Places for People; East Midlands; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading social enterprise in the UK is seeking an individual to manage operational delivery related to damp and mould cases. The role involves hands-on treatment and providing customer support to tackle issues effectively. Ideal candidates will demonstrate technical skills in damp and mould management, be empathetic toward customers, and thrive in a dynamic environment. A valid driving license is required. The company offers a competitive salary, pension contributions, and an attractive benefits package including up to 35 days of annual leave.

Benefits

Competitive salary with yearly reviews

Pension with matched contributions

Up to 35 days annual leave

Healthcare cashback plan

2% bonus scheme

Training and development opportunities

Discounts from shops and cinemas

Qualifications

• Must have a valid driving license for the role.
• Experience in damp and mould treatment required.
• Ability to thrive in a fast-paced team environment.

Responsibilities

• Deliver services related to damp and mould cases.
• Provide helpful advice and support to customers.
• Ensure regulatory compliance in service delivery.

Skills

Technical competence in damp and mould treatment

Proficiency in Microsoft products

Ability to prioritize workloads

Experience with customer vulnerabilities

Tools

Salesforce

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a community that cares about you!

More about yourrole

This role relates to the operational delivery of services related to damp and mould cases and includes the hands‑on treatment and removal of mould, ensuring regulatory compliance, and enhancing service delivery to meet customer needs effectively. Much more than a focus on the hazard removal element itself, you'll be working with our customers offering helpful advice and support to understand causation and work on longer term mitigation of the occurrence of damp & mould. Taking an empathetic, flexible, case by case approach you will take into account both the severity of the issue being reported and any Customer (relevant) vulnerabilities.

At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position.

For more information, please download our job profile available on our website.

Essential Criteria

• Due to the patch you are covering you will need to reside in the DE postcode.
• You must possess a valid driving license.

More about you

The post holder must be technically competent, demonstrate appropriate skills and experience in the treatment, causation, prevention, and removal of damp and mould, including associated repairs. The role requires the ability to thrive in a fast‑paced, complex, and dynamic team environment, effectively prioritising workloads and managing competing demands. Proficiency in Microsoft products and business systems, including Salesforce.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include :

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.