Cycle Technician - Supervisor

Evans Cycles; Salford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A bicycle retail company in Salford is seeking a skilled Bicycle Mechanic to perform repairs and maintenance on a wide range of bicycles. The ideal candidate has strong mechanical skills, customer service experience, and a commitment to quality workmanship. This role offers flexible hours and a variety of perks including commission bonuses and discounts on products.

Benefits

Commission led bonuses

Monthly Group Rewards and Recognition

40% Instore Uniform Discount

Discounted Gym membership

Ride-To-Work Scheme

Qualifications

• Experience as a bicycle mechanic is highly desirable.
• Knowledge of various bicycle brands, models, and components.
• Strong commitment to quality workmanship.

Responsibilities

• Conduct bicycle repairs and diagnose mechanical issues.
• Assemble bicycles according to safety standards.
• Interact with customers to assess bicycle service needs.

Skills

Proficiency in bicycle mechanics

Customer service skills

Attention to detail

Ability to work independently

Job description

Job Description

• Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
• Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
• Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
• Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
• Conduct safety inspections on bicycles to identify and address potential safety hazards.
• Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
• Maintain a well‑organized and efficient workshop, including managing the inventory of spare parts and tools.
• Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.

Qualifications

• Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
• Previous experience as a bicycle mechanic is highly desirable.
• Knowledge of various bicycle brands, models, and components.
• Strong attention to detail and a commitment to quality workmanship.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of safety standards and practices related to bicycle repairs.
• Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.

Work is primarily conducted in a workshop environment.

May require standing for extended periods and lifting heavy objects.

Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.

Additional Information

What's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including :

• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Join the Fearless1000 Incentive Scheme watch THIS video to find out more
• We offer a wide range of Development Courses with National Qualifications
• 40% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Fascia.
• Ride-To-Work Scheme (Eligibility subject to terms and conditions)