Customer Warehouse Operative

IKEA; City of Edinburgh; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading international furniture retailer in Edinburgh is seeking a full-time Warehouse Operative to ensure efficient store operations. The role includes serving customers, handling stock, and adhering to safety protocols while using various technical equipment. Ideal candidates will be detail-oriented, able to prioritize tasks, and comfortable working in a dynamic environment. Benefits include a competitive hourly rate and a range of employee discounts. Apply with a CV and cover letter detailing your experience and skills.

Benefits

15% employee discount

Life assurance of 4 times your pay

Enhanced statutory pension contributions

Interest-free loans

Qualifications

• Detail-oriented individual with experience in logistics.
• Ability to manage multiple tasks and responsibilities in a busy environment.

Responsibilities

• Serve customers while managing warehouse duties.
• Handle heavy stock and maintain accurate records.
• Transport goods safely using machinery.
• Adhere to safety protocols in the warehouse.

Skills

Attention to detail

Ability to prioritize workload

Experience with technical equipment

Initiative

Computer literacy

Tools

Forklift trucks

Pump trucks

Job description

Are you a detail-oriented individual with an interest in logistics? Join our efficient team as a Warehouse Operative, where you'll play a crucial role in ensuring the smooth and efficient operation of our store. If you're ready to take on a practical role in a lively warehouse, we want to hear from you!

What we offer

• The start date of employment will be: 28th February 2026
• This role offers an hourly rate of £13.45
• Full Time: 39 hours working 5 days per week including evenings and 3 out of 4 weekends.
• Hours of operations for this area are from 6am to 9:30pm and we are looking for people with a variety of availability.

Working with us has its rewards

Our co-workers bring unique ideas and skills to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount portal helping you save £100’s on high‑street retailers.
• Life assurance of 4 times your pay, enhanced statutory pension contributions, interest free loans.

…as well so much more!

What you'll need to have

• Ability to prioritise and organise your workload swiftly and with attention to detail.
• Experience in utilising technical equipment to enhance productivity and efficiency.
• You are prepared to act on your own initiative and to participate in group efforts.
• You are comfortable using computers and handheld devices to support with the picking/filling of stock or to answer customer questions.

What you'll be doing day to day

• Serving customers in the warehouse, balancing both warehouse and customer-facing responsibilities.
• Effectively perform the role in the assigned area of responsibility, which includes manual handling of heavy stock, receiving and replenishing goods with accuracy, picking and packing customer orders and keeping accurate records of stock levels.
• Working with or around heavy machinery, such as forklift trucks, counterbalance, pump trucks, to safely and efficiently transport heavy goods within the warehouse.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
• You will be required to manually handle all of our products ranging from LACK coffee tables to PAX wardrobes.

We care for the people

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team.

Recruitment process information

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV and a cover letter with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend a face‑to‑face interview.

We understand not everyone will be successful, but we promise to keep you informed either way.

For any advice or support, email Recruiter [e-mail] who will be ready to help!