Customer Technical Mananger

Drnewitt; Frome; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food manufacturing company is seeking a Customer Technical Manager based in Somerset. This role involves ensuring food product compliance with UK laws, approving technical artwork, and acting as a key customer contact for products manufactured outside the UK. The ideal candidate should have a strong understanding of food legislation, the ability to work independently, and facilitate communication between UK and non-UK sites. Join a company that values expertise and innovation.

Responsibilities

• Ensure all food products comply with UK legislation and labelling requirements.
• Review and approve artwork for technical compliance.
• Act as the technical contact for UK customers regarding non-UK products.
• Support technical administration for non-UK manufacturing sites.
• Facilitate communication between UK operations and non-UK sites.
• Assist in resolving quality or compliance issues.
• Participate in internal audits and improvement initiatives.

Skills

Strong understanding of UK food retail technical requirements

Ability to work independently

Knowledge of food legislation and regulatory standards

Job description

Are you a proactive, detail-oriented technical professional looking for your next challenge in a fast-paced, people-driven environment?

An exciting opportunity has arisen for a Customer Technical Manager to join a thriving and rapidly growing food manufacturing business. With a strong presence in both branded and private label markets, this business has doubled in size over the last four years and continues to lead through innovation, collaboration, and a commitment to quality.

This role is based primarily at our Somerset factory, with regular weekly travel to London and occasional travel within the EU.

Job Description

Key Responsibilities:

• Ensure all food products produced and imported into the UK comply with relevant legislation and labelling requirements
• Review and approve artwork for accuracy and technical compliance
• Act as the key technical contact for UK customers regarding products manufactured outside the UK
• Support technical administration related to non-UK manufacturing sites
• Facilitate clear communication between UK operations and non-UK production sites
• Assist in resolving any quality or compliance issues with external sites
• Participate in internal audits and continuous improvement initiatives

Background & Experience:

• Strong understanding of UK food retail technical requirements
• Ability to work independently and adapt to shifting priorities
• Knowledge of food legislation and regulatory standards

If you’re passionate about technical excellence and ready to play a key role in a high-growth, high-impact business, we’d love to hear from you.

Apply now to be part of a company that values expertise, fosters autonomy, and champions innovation.