Customer Team Leader - Part-Time, Flexible Shifts

Co-op Group; Chippenham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Chippenham seeks a Customer Team Leader. Responsibilities include providing excellent customer service, leading a team, and ensuring store operations run smoothly. The ideal candidate should have strong leadership skills, a desire for personal growth, and be flexible with shift patterns. Benefits include paid training, a generous holiday allowance, a pension scheme, and discounts on store products. Join a supportive workplace that values diversity and community engagement.

Benefits

36 days holiday

10% employer pension contributions

30% discount on products

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• Must be aged 18 or over to authorise age-related sales.
• Ability to balance leading and supporting the team.
• Flexibility to work varied shifts.

Responsibilities

• Deliver friendly and thoughtful service.
• Coach and train team members.
• Ensure store safety and operational legality.
• Manage stock accuracy and customer experience.
• Deputise for the store manager.
• Implement new products and services.
• Engage with the local community.

Skills

Customer service skills

Leadership abilities

Organisational skills

Problem-solving skills

Interpersonal skills

Job description

A leading retail company in Chippenham seeks a Customer Team Leader. Responsibilities include providing excellent customer service, leading a team, and ensuring store operations run smoothly. The ideal candidate should have strong leadership skills, a desire for personal growth, and be flexible with shift patterns. Benefits include paid training, a generous holiday allowance, a pension scheme, and discounts on store products. Join a supportive workplace that values diversity and community engagement.